Roberta James
A Plus Transport
Pinon,AZ
1
Language
2027
years of professional experience
Dependable professional with strong customer service skills and problem-solving abilities. Committed to delivering timely services and maintaining positive relationships, ensuring a seamless experience for clients.
Work History
Non-Medical Transportation
2 Years- Demonstrated respect and friendliness while assisting team members.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Delivered services to customer locations within specific timeframes.
Non-Medical Transport Driver
6 Years 10 Months- Operated specialized medical transport vehicles for safe and timely patient transfers.
- Ensured compliance with safety protocols and regulations during transportation services.
- Assisted in loading and unloading patients, maintaining dignity and comfort throughout the process.
- Communicated effectively with healthcare staff to coordinate patient pick-up and drop-off schedules.
Non-Medical Transportation
- Resolved problems, improved operations, and provided exceptional service.
- Identified issues, analyzed information, and provided solutions to problems.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Developed and maintained courteous and effective working relationships.
Customer Service Representative and Cashier
21 Years 3 Months- Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
- Processed transactions using point-of-sale systems, ensuring accuracy in cash handling and inventory management.
- Collaborated with team members to maintain clean and organized sales floor, enhancing customer shopping experience.
- Trained new staff on customer service protocols and operational procedures to ensure consistency in service quality.
Assistant Manager
- Coordinated schedules and delegated tasks to optimize team productivity and resource allocation.
- Assisted in managing daily operations to ensure efficient workflow and adherence to safety protocols.
- Monitored inventory levels, ensuring timely procurement and minimizing stock shortages.
- Developed training materials for new employees, enhancing onboarding efficiency and knowledge retention.
Bookkeeper and Cashier
- Reconciled bank statements with internal records, identifying discrepancies promptly.
- Processed vendor invoices and maintained payment schedules to ensure timely transactions.
- Managed payroll calculations and ensured accuracy in employee compensation disbursement.
- Implemented improvements in record-keeping systems to enhance data retrieval efficiency.
Education
Associate of Science - Elementary Education
Associate of Applied Science - Business Administration And Management
- Honoree of Dean list
- Dean's List 2020-2024
- 4.0 GPA
High School Diploma
- Extracurricular Activities: Office Clerk
- Extracurricular Activities: Liberian Clerk
- 3.5 GPA
- Professional Development: Mid-Term December 1998
Skills
Positive demeanor
Problem-solving
Time management
Flexible and adaptable
Dependable and responsible
Teamwork and collaboration
Dependability
Active listening
Friendly
positive attitude
Languages
English
Full Professional
Timeline
Non-Medical Transportation
A Plus Transport
08.2024 - CurrentRead More
Non-Medical Transport Driver
Mercy Medical Transportation
12.2017 - 10.2024Read More
Customer Service Representative and Cashier
Wal-Mart Supercenter
05.2005 - 2007Read More
Non-Medical Transportation
Dog Spring Transportation
2014 - 2017Read More
Assistant Manager
Conaco Sandia Oil Company
2001 - 2005Read More
Bookkeeper and Cashier
Bashas' Dine' Market
1999 - 2001Read More
Dine' College
Associate of Science from Elementary Education
Read More
Colorado Technical University
Associate of Applied Science from Business Administration And Management
Read More
Hopi Jr/Sr High School
High School Diploma
Read More