Roberta Johnson
Las Vegas,NV
Summary
Resourceful Logistics Specialist known for high productivity and efficient task completion. Skilled in supply chain management, inventory control, and transportation coordination. Excel in critical thinking, problem-solving, and time management to ensure smooth operations and cost efficiency. Lean certified. Over 20 years leading and training and employees how to do their job more efficiently,effectively in a timely manner via time studies, Kaizen and Lean practices.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Logistics Specialist
G3 Enterprises
Modesto, CA
07.2019 - 05.2024
- Assisted in troubleshooting any problems that may arise during the deliver.
- Managed daily activities of staff responsible for order fulfillment and distribution services.
- Prepared data for import and export declarations as required by Customs authorities.
- Identified areas for improvement within the logistics department and recommended solutions.
- Performed regular audits of inventory levels at warehouses to ensure accuracy.
- Provided support in developing new processes for improving operational efficiencies.
- Communicated regularly with customers regarding their orders status.
- Organized and managed the inventory of all incoming and outgoing shipments.
- Resolved any discrepancies related to product quality or quantity issues upon delivery.
- Ensured that all shipments met international regulations for customs clearance.
- Managed inbound and outbound delivery schedules for optimal flow of goods.
- Monitored and organized logistics documents, bills of lading, delivery receipts, packing lists and load tags.
- Logged, processed, and followed up on merchandise authorization shipments in databases.
- Conducted inventory checks and resolved discrepancies.
- Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
- Communicated with customers and management to report delays, emergencies, weather challenges and carrier schedule changes.
- Strengthened integrity, developing organization systems for records, reports and agendas.
- Kept deliveries on track and provided timely status updates.
- Automated office operations, managed client correspondence and supplied record tracking and data communication services.
- Organized and maintained order documentation.
- Scheduled material deliveries, equipment repair and shipment transportation.
- Improved lines of communication between company and customers.
- Scheduled shipments to customer warehouses via in-house tracking system.
- Assisted in the development of logistics strategies to support business growth and expansion.
- Developed training materials and conducted sessions for new logistics staff members.
- Created and updated standard operating procedures for logistics operations.
- Analyzed logistics performance data to identify trends and areas for improvement.
- Evaluated environmental impact of logistics operations and implemented green initiatives.
- Coordinated daily logistics operations, including shipment scheduling and tracking.
- Coordinated with customs brokers to ensure smooth and compliant international shipments.
- Developed and implemented efficient routing strategies to minimize delivery times and costs.
- Participated in logistics planning and forecasting activities to meet future demand effectively.
- Implemented and oversaw compliance with safety and handling procedures for all shipments.
- Prepared and maintained accurate shipping documentation, including bills of lading and invoices.
- Liaised with suppliers and customers to resolve any shipping or receiving issues promptly.
- Managed inventory levels to ensure optimal stock at all times, reducing shortages and overages.
- Checked items into computer system, printed labels and directed to storage locations.
- Supported logistics department by leveraging existing resources with cost-effective savings.
- Verified inventory computations by comparing to physical counts of stock and investigating discrepancies.
- Supported development of training materials and technical manuals for new team members.
- Abided by safety training protocols and accident preparedness procedures to maintain safe working conditions.
- Stayed informed of logistics technology advances to apply appropriate solutions and improve processes.
- Help facilitate team activities by establishing task priorities and providing guidance.
Logistics Coordinator
Kelly Services for G3 Enterprises
Modesto, CA
02.2018 - 07.2019
- Created reports on freight costs, delivery timelines, invoices and other related information.
- Analyzed data to identify cost savings opportunities in the logistics process.
- Implemented new technologies such as GPS tracking software for increased efficiency in logistics operations.
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Oversaw loading and unloading activities at warehouses and distribution centers.
- Conducted regular reviews of supplier performance metrics such as on-time delivery rate, fill rate.
- Organized and monitored the shipment of products in accordance with customer requirements.
- Assisted in developing processes for receiving, storing and distributing materials according to established procedures.
- Managed inventory levels to ensure timely delivery of goods while minimizing storage costs.
- Collaborated with internal teams to coordinate shipments between multiple locations.
- Monitored and reported on transportation costs, ensuring adherence to budget constraints.
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Prepared and maintained accurate shipping documentation, including bills of lading and invoices.
- Created and updated standard operating procedures for logistics operations.
- Analyzed logistics performance data to identify trends and areas for improvement.
- Coordinated daily logistics operations, including shipment scheduling and tracking.
- Utilized logistics software to optimize supply chain processes and improve efficiency.
- Checked items into computer system, printed labels and directed to storage locations.
- Supported logistics department by leveraging existing resources with cost-effective savings.
Production Leader
Gojo Productions
Cuyahoga Falls, OH
04.2006 - 05.2017
- Developed and implemented production schedules to meet customer requirements.
- Participated in Lean Manufacturing workshops designed to improve overall operations performance.
- Coordinated scheduling of resources such as personnel, materials and machines in order to meet production deadlines.
- Supervised a team of 15-20 employees to ensure efficient workflow and productivity.
- Established training procedures for new hires on proper operation of machinery and equipment.
- Monitored job progress through the use of visual management boards and other tools.
- Documented processes for continuous improvement activities including 5S implementation plans.
- Implemented cost-saving measures to reduce operational costs while maintaining quality standards.
- Developed strategies for improvement in productivity, efficiency and quality assurance.
- Worked closely with Quality Control department to ensure that all products meet company standards before being shipped out.
- Maintained accurate records of daily output, inventory levels and labor costs.
- Resolved conflicts between workers in a timely manner while maintaining positive employee relations.
- Managed the production process, ensuring all safety and quality standards were met.
- Performed root cause analysis on any issues or discrepancies arising during the production process.
- Analyzed data from various sources such as manufacturing reports, time studies to identify areas for potential improvement.
- Created detailed reports outlining key metrics such as throughput rates, downtime percentages, scrap rates.
- Provided guidance to team members regarding safe working practices, troubleshooting techniques and product specifications.
- Equipped team members with proper hand tools, supplies and power equipment to safely and efficiently perform jobs without time-consuming interruptions during production.
- Executed and coordinated employee training to meet quality requirements.
- Coordinated material supply to assembly line, regulated flow of finished goods to warehouse and fulfilled order requirements.
- Oversaw workstation setup and operation and mobilized production line and shift employees to meet customer quality standards and schedules.
- Checked machinery operation visually, addressed issues by performing minor maintenance and escalated serious problems to management or maintenance personnel.
- Checked finished products to ensure quality and that industry standards were met before use.
- Reported problems or concerns with quality, processes, equipment, materials and labor to supervisor.
- Interpreted, understood, and communicated information on job tickets, configured production operations to meet specifications and prioritized job tickets by due date.
- Identified and supported continuous improvement efforts with supervisor.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Measured and weighed items to meet quality standards and prevent waste.
- Separated products according to weight, grade and size of material to produce final product.
- Produced quality products by palletizing, packaging and assembling finished items.
- Set up and operated production machinery according to specific standards and protocols of company.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Met or exceeded target for on-time customer shipments.
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
- Classified defects from finished orders for record tracking and statistics.
- Used daily system logs to document production information, discussing issues with management.
Processing Trainer
Borders Distribution Center
Reno, NV
06.1995 - 02.2005
- Recommended changes or improvements in existing training processes as needed.
- Provided feedback on employee performance based on observed results during training sessions.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Maintained up-to-date knowledge of industry trends and best practices.
- Documented all training activities including attendance records, feedback forms, surveys.
- Resolved any issues raised by participants during the training session in a timely manner.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Adapted teaching methods according to the needs of individual learners or groups.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Explained goals and expectations required of trainees.
- Maintained strong knowledge by participating in workshops, conferences, and online education classes.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
Education
High School Diploma -
Central Independent High School
San Jose, CA01-1992
Some College (No Degree) -
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Transportation Management Systems
- Supply Chain Operations
- Shipment Tracking
- Purchase Orders
- Problem-Solving
- Reports Generation
- Scheduling Coordination
- Customer Service
- Logistics Analysis
- Punctual and Dependable
- Cost Control
- Transportation Planning
- Spreadsheet tracking
- Coaching and Mentoring
- Invoicing and shipping documentation
- Analytical Thinking
- LTL knowledge
- Route Optimization
- Shipping procedures
- Cost-reduction strategies
- Decision-Making
- expertise
- Global logistics
- Performance Management
- Lean Certified
- Demand forecasting
Accomplishments
First Lean project I did resulted in over 179,000 savings for company in next quarter after implementing my project. At G3 Enterprises requirement was to do 1 project a quarter to meet minimum expectation, I always completed 2 so I could exceed expectations.
Certification
Lean Certified June 21st 2023 thru G3 Enterprises. Had a monthly 1-2 hr training for a year long training at Gojo that was taught by Author of Game of Work Charles A Coonradt which taught us Lean practices,Kaizen, Lean Manufacturing.
References
References available upon request.
Timeline
Logistics Specialist
G3 Enterprises
07.2019 - 05.2024
Logistics Coordinator
Kelly Services for G3 Enterprises
02.2018 - 07.2019
Production Leader
Gojo Productions
04.2006 - 05.2017
Processing Trainer
Borders Distribution Center
06.1995 - 02.2005
High School Diploma -
Central Independent High School
Some College (No Degree) -
Ivy Tech Community College of Indiana
Lean Certified June 21st 2023 thru G3 Enterprises. Had a monthly 1-2 hr training for a year long training at Gojo that was taught by Author of Game of Work Charles A Coonradt which taught us Lean practices,Kaizen, Lean Manufacturing.
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