Roberta Lewis
Sales
Ashland,MA
Summary
I leverage 14+ years of business of business development and selling to VP, C-level executives. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Senior Enterprise Sales Development 3
LYTX
07.2021 - Current
- Conducted thorough market research to identify untapped opportunities, leading to increased revenue growth.
- Utilized CRM software to manage all aspects of the sales process, from lead generation to deal closure and account management.
- Delivered compelling presentations that effectively communicated value propositions while addressing unique client needs.
- Developed strong relationships with key decision-makers to ensure long-term business partnerships.
- Consistently exceeded sales quotas through diligent prospecting and effective negotiation techniques.
- Increased client base by identifying potential enterprise customers and conducting targeted outreach.
- Successfully managed a pipeline of high-quality leads, converting them into profitable long-term clients through tailored presentations and demonstrations.
- Cold Calling, SAAS sales.
Customer Account Manager
SolmeteX
07.2018 - 03.2021
- Full Cycle Sales
- Increased Sales by 150%
- Boosted revenue by 5.3%
- Recovered over 200 dormant accounts within a 4 month period.
- Collaborated with cross-functional teams to develop strategic plans for improving overall customer experience.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Director of Marketing
Cafua Management Dba Dunkin Donuts
07.2014 - 11.2018
- Collaborated closely with sales teams to develop effective marketing collateral that supported lead generation goals.
- Managed cross-functional teams to execute successful marketing initiatives, enhancing company reputation and customer engagement.
- Regularly presented marketing insights and recommendations to executive leadership, ensuring alignment with overall business objectives.
- Developed comprehensive marketing plans for product launches, resulting in increased sales and market share.
- Led a team of marketing professionals to successfully achieve annual KPIs and business objectives.
- Oversaw rebranding efforts that resulted in enhanced corporate identity and improved brand perception among stakeholders.
District Manager /Regional Field Trainer
Scrivanos Group Dba Dunkin Donuts
07.2010 - 11.2014
- Supervised 11 locations to enforce high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Food Service Director/Catering Sales Director
Aramark
04.2005 - 07.2010
- Managed the operations of a full service restaurant, food court with 15 vendors.
- Promoted to Catering Sales Director campus wide as well as the President's Club.
- Combined yearly sales averaging $17 million dollars.
- Increased an average of $3 million dollars of yearly sales in Catering by soliciting new business.
- Managed food service sales, costs and budget administration to keep operations in line with financial targets.
Education
Bachelor of Arts -
University of Massachusetts Amherst
Amherst, MASkills
- Over achieving Quota
- Cloud Based Software Sales
- CRM Management
- Business Development
- Prospecting
- Cold calling
- Champion Builder
- Pipeline Management
- Sales Presentation
- Problem Solving
- Deal Closure
- Negotiations
Timeline
Senior Enterprise Sales Development 3
LYTX
07.2021 - Current
Customer Account Manager
SolmeteX
07.2018 - 03.2021
Director of Marketing
Cafua Management Dba Dunkin Donuts
07.2014 - 11.2018
District Manager /Regional Field Trainer
Scrivanos Group Dba Dunkin Donuts
07.2010 - 11.2014
Food Service Director/Catering Sales Director
Aramark
04.2005 - 07.2010
Bachelor of Arts -
University of Massachusetts Amherst
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