Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Hi, I’m
Roberta MARTINEZ
ALBUQUERQUE
Summary
Overview
14
years of professional experience
Work History
Smith's
Department Lead
04.2023 - 08.2024
Job overview
- Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
- Boosted overall employee morale by fostering a positive work environment and promoting open communication.
- Oversaw efficient inventory stocking and supply rotation.
- Set up displays and trained employees on current promotions.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Established clear expectations for team members, leading to improved accountability and performance levels.
B2B Bistro
Server
02.2021 - 06.2023
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Walmart
E-Commerce Personal Shopper
05.2022 - 03.2023
Job overview
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Aided new customers during e-commerce service registration processes to enable return patronage.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Streamlined order processing and fulfillment by implementing efficient organizational techniques and time management strategies.
- Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
ATA Services
Temp Worker
02.2011 - 11.2016
Job overview
- Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
- Accomplished goals set forth by management teams at various companies within deadline-driven environments as an effective Temp Worker.
- Enhanced productivity by efficiently managing multiple tasks and responsibilities across various temporary assignments.
- Improved customer satisfaction with prompt and professional service during temporary placements in customer-facing roles.
- Assisted with data entry projects, ensuring accuracy and timely completion of essential documents for multiple employers.
- Streamlined office operations for increased efficiency by implementing time-saving organizational techniques in various temporary positions.
Education
Santa Fe High SchoolSanta Fe, NM
High School Diploma
05.1992
University Overview
Skills
- Organizational abilities
- Documentation
- Multimedia understanding
- Merchandising understanding
- Order Processing Efficiency
- Product Knowledge Expertise
- Online platform navigation
- Client Relationship Building
- Sales experience
- Time Management
- Professional and mature
- Administrative Support
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Work-life balanceFlexible work hoursPaid sick leavePaid time offTimeline
Department Lead
Smith's
04.2023 - 08.2024
E-Commerce Personal Shopper
Walmart
05.2022 - 03.2023
Server
B2B Bistro
02.2021 - 06.2023
Temp Worker
ATA Services
02.2011 - 11.2016
Santa Fe High School
High School Diploma
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