Roberta Mills
Atlanta,Ga
Summary
Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease. Responsible housekeeping bringing 23-year background performing heavy-duty cleaning duties such as washing walls, cleaning floors and removing trash. Comfortable working independently with little or no supervision. Recognized for creating pleasant, clean environment for staff and guests.
Overview
24
24
years of professional experience
Work History
Commercial and Residential Cleaner
Self-employeed
08.2020 - Current
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Refilled soap dispensers and air fresheners in all bathrooms
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards
- Cleaned building floors by sweeping, mopping, and scrubbing floors
Housekeeper
Hotels
09.2002 - 06.2023
- DoubleTree ,Hyatt ,Wyndham, Red Roof, Motel 6, Marriott
- To clean all guest rooms bathrooms Supply bathrooms with all our supplies that comes with room as far as like lotion soap and shampoo clean Rags clean towels clean lobby area clean offices n common areas
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Different Locations In Different States
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Food Preparation Worker
Chipotle
09.2021 - 04.2022
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines
- Made food according to standard recipes with requested changes for customer satisfaction
Cleaner Supervisor
FPG
05.2019 - 11.2021
- Trained and mentored all new personnel to maximize quality of service and performance.
- Communicated repair needs to maintenance staff.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Increased employee performance through effective supervision and training.
- Placed orders for housekeeping supplies and guest toiletries.
- Completed schedules, shift reports, and other business documentation.
Housekeeping Attendant
SCAD
06.2015 - 11.2017
- SCAD
- Clean the building common areas classrooms refresh bathrooms in all common areas and flip dorm rooms
- Maintained clean, neat and organized stockroom for easy access to goods.
- Cleaned and maintained production area and equipment.
Custodian
04.2013 - 02.2015
- Warehouse
- Pull and pack orders
Housekeeping
Morgan State University
01.2013 - 10.2014
- To keep the college campus clean inside and out at times when students are not there and on vacation we may have to overturn rooms which means fully detailing in deep cleaning the rooms to prepare them for the students to come back
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Environmental Services Housekeeper
Franklin Square Hospital
04.2003 - 03.2006
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Personal Care Assistant
York, Franklin Square Hospital
04.2002 - 03.2005
- Responsibilities for this job is to clean the whole hospital with my other team to make sure all common areas are clean all restrooms are clean and all patients rooms are cleaned properly
Custodian
Personal Care Home
02.1999 - 01.2001
- To Still Working, Duke, Responsibilities are to groom patients bathe patients prep meals for patients give out medication to patients do activities with patients
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Moved furniture for cleaning and set up for special events.
Education
High School Diploma -
Harbor City Learning Center
Baltimore, MD06.1999
Skills
- Daily Reporting
- Regulatory Compliance
- Publicity Appearances
Supply Replenishment
Timeline
Food Preparation Worker
Chipotle
09.2021 - 04.2022
Commercial and Residential Cleaner
Self-employeed
08.2020 - Current
Cleaner Supervisor
FPG
05.2019 - 11.2021
Housekeeping Attendant
SCAD
06.2015 - 11.2017
Custodian
04.2013 - 02.2015
Housekeeping
Morgan State University
01.2013 - 10.2014
Environmental Services Housekeeper
Franklin Square Hospital
04.2003 - 03.2006
Housekeeper
Hotels
09.2002 - 06.2023
Personal Care Assistant
York, Franklin Square Hospital
04.2002 - 03.2005
Custodian
Personal Care Home
02.1999 - 01.2001
High School Diploma -
Harbor City Learning Center
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