Roberta Oldenboom
Budd Lake,N.J.
Summary
Professional with experience in food service management and operations, ensuring high standards in quality and customer satisfaction. Proven track record in coordinating with team members, adapting to changing needs, and maintaining productive work environment. Skilled in menu planning, food safety, inventory management, and efficient service delivery. Known for strong organizational skills, reliability, and consistent results.
Overview
25
25
years of professional experience
Work History
Cafeteria Specialist
Maschio's Food Services
11.2024 - Current
- Developed effective time management skills while balancing multiple responsibilities during peak service hours.
- Maintained high standards of cleanliness and hygiene throughout the cafeteria, adhering to food safety regulations.
- Facilitated smooth transitions between shifts by maintaining clear communication with other team members regarding ongoing tasks or concerns.
- Promoted a safe work environment through strict adherence to company policies and industry guidelines for workplace safety.
Deli Clerk
Nature's Food Fresh
03.2024 - 05.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
Associate
Bubbakoos' Burritos
02.2024 - 03.2024
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Counter Server
7-Eleven
11.2023 - 02.2024
- Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
- Processed cash, debit and credit card payments.
- Took and processed over customer orders.
- Managed cash register transactions, maintaining accuracy and security at all times.
- Restocked counter supplies, condiments, napkins and silverware.
Deli Clerk
Shop-Fresh Marketplace
03.2023 - 10.2023
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
Concierge & Kitchen Staff
Bentley Commons At Paragon Village
09.2019 - 02.2023
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Front Desk Concierge
Extended Stay of America
09.2021 - 02.2022
- Handled guest complaints promptly, ensuring swift resolution and fostering positive relationships with customers.
- Assisted guests with reservations, modifications, and cancellations in a courteous and professional manner.
- Enhanced customer satisfaction by providing timely and accurate information on hotel facilities and services.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Managed phone lines efficiently, directing calls to the appropriate departments or taking messages as needed.
Deli Counter Clerk
Shop-Rite
05.2019 - 09.2021
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Receptionist
Medical Diagnostics Associates
02.2000 - 02.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
Education
High School Diploma -
Roselle Catholic School
Roselle, NJ06-1990
Skills
- Meal preparation
- Sanitation procedures
- Food presentation
- Food safety compliance
- Health inspections
- Food storage
- Waste reduction
- Nutrition
- Allergy awareness
- Special diets accommodation
- Hygiene standards
- Food preparation
- Health and safety procedures
- Food handling
- Sanitation standards
- Safety and health precautions
- Kitchen equipment operation
- OSHA regulations
Timeline
Cafeteria Specialist
Maschio's Food Services
11.2024 - Current
Deli Clerk
Nature's Food Fresh
03.2024 - 05.2024
Associate
Bubbakoos' Burritos
02.2024 - 03.2024
Counter Server
7-Eleven
11.2023 - 02.2024
Deli Clerk
Shop-Fresh Marketplace
03.2023 - 10.2023
Front Desk Concierge
Extended Stay of America
09.2021 - 02.2022
Concierge & Kitchen Staff
Bentley Commons At Paragon Village
09.2019 - 02.2023
Deli Counter Clerk
Shop-Rite
05.2019 - 09.2021
Receptionist
Medical Diagnostics Associates
02.2000 - 02.2019
High School Diploma -
Roselle Catholic School
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