Roberta Palmer

• Verified orders by comparing names and quantity of items packaged with shipping documents.
• Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
• Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
• Promoted a culture of continuous improvement by sharing best practices amongst team members and encouraging feedback on process enhancements.
• Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
• Collaborated with internal departments to verify customer satisfaction and order accuracy.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Managed restaurant, employees and business