Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roberta Robbins

Boiling Springs,SC

Summary

Results-driven professional with expertise in sales, marketing, and customer service. Skilled in managing high-volume interactions and delivering top-notch service. Proven track record in executing marketing initiatives and enhancing customer experiences. Adaptable and dedicated to contributing to organizational success.

Overview

17
17
years of professional experience

Work History

Spartanburg Associate

The Children's Museum of Upstate
Spartanburg, South Carolina
06.2025 - Current
  • Engage with visitors to enhance their museum experience and understanding.
  • Oversee daily admissions/ticketing, store and in house membership purchases
  • Assist with daily programming for children 6 years and younger
  • Participate in training sessions to improve knowledge of museum resources.
  • Build relationships with customers by providing friendly customer service.

Customer Service Associate

Caroline's Cakes
Spartanburg, SC
10.2024 - 12.2024
  • Provided high quality customer service in high volume upscale bakery environment
  • Managed incoming calls and emails addressing customer concerns and inquiries
  • Assisted with stocking and selling products in the bakery storefront using Square POS.

Sales Associate

Honeysuckle Home
Davidson, NC
01.2024 - 06.2024
  • Opened and closed store, oversee daily operations
  • Utilized Square POS to process transactions and manage inventory
  • Delivered personalized customer service, assisting with product selection and upselling
  • Maintain and organize inventory, ensure shelves well -stocked

VP of Marketing

Whispering Pines Landscaping
Denver, NC
08.2021 - 10.2023
  • Coordinated and executed successful marketing campaigns, enhancing brand visibility and driving engagement
  • Supervised a dedicated team, including the office manager and inside sales, to optimize customer service efforts
  • Led social media initiatives, contributing to increased online presence and audience interaction

VP of Marketing

Robbins Media Group
Cornelius, NC
01.2018 - 08.2021
  • Strategically planned and executed impactful events, contributing to heightened brand awareness and customer engagement
  • Leveraged marketing insights to streamline event planning processes and improve overall customer satisfaction metrics

Inside Technical Sales

State Electric Supply
Concord, NC
10.2016 - 01.2018

Inside Technical Sales

FCX Performance
Charlotte, NC
04.2008 - 06.2016

Education

Bachelor of Arts - Business

Western Connecticut State University
Danbury, CT

Skills

  • Customer service
  • Square POS
  • Order processing
  • Inventory management
  • Sales

Timeline

Spartanburg Associate

The Children's Museum of Upstate
06.2025 - Current

Customer Service Associate

Caroline's Cakes
10.2024 - 12.2024

Sales Associate

Honeysuckle Home
01.2024 - 06.2024

VP of Marketing

Whispering Pines Landscaping
08.2021 - 10.2023

VP of Marketing

Robbins Media Group
01.2018 - 08.2021

Inside Technical Sales

State Electric Supply
10.2016 - 01.2018

Inside Technical Sales

FCX Performance
04.2008 - 06.2016

Bachelor of Arts - Business

Western Connecticut State University
Roberta Robbins