Dedicated professional with strong communication and problem-solving skills. Experienced in enhancing customer satisfaction and facilitating effective collaboration among team members.
Work History
Student Assistant And Student Transportation
5 Years 7 Months
Nothmor Schools | 01.2021 - Current
Assist getting the students in the van & out of the van for safely getting the students to the school and home
Assist the teacher when needed
Assisted in organizing and coordinating school events to enhance student engagement.
Customer Service Representative
2 Years 11 Months
Verizon Wireless | 01.2019 - 12.2021
Assisted customers with account management, billing issues, and technical support for devices.
Enhanced customer satisfaction by providing accurate information and timely solutions.
Resolved customer inquiries through effective communication and problem-solving techniques.
Collaborated with team members to streamline processes and improve service delivery efficiency.
Education
High School Diploma
Col Crawford High School | North Robinson, Ohio | 06-1973
Black Student Success Initiative Student Assistant at California State University, FresnoBlack Student Success Initiative Student Assistant at California State University, Fresno
Student Assistant (Student Equity/ Basic Needs) at Coastline Community CollegeStudent Assistant (Student Equity/ Basic Needs) at Coastline Community College
Student Assistant/Assistant Lab Technician at Texas A&M University College of Medicine Neuroscience and NeurotherapeuticsStudent Assistant/Assistant Lab Technician at Texas A&M University College of Medicine Neuroscience and Neurotherapeutics