Summary
Overview
Work History
Education
Skills
Arts and crafts, specializing with making greeting cards
Timeline
Teacher

Roberta Smith

Pueblo West,CO

Summary

Operations Specialist with experience developing realistic solutions to assure satisfactory consumer and customer experiences. Fluency in English. Committed to resolving problems and maintaining accurate metrics and reports. Offering 11 years of experience organizing, modeling and analyzing data to forecast business trends. Efficient, decisive and thorough professional. Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team. Forward-thinking Operations Specialist bringing 11 years of expertise in of clerical office for cemetery sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Microsoft Office and Microsoft Excel.

Team Leader experienced in directing activities in office setting. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administrative position in office environment. Ready to help team achieve

company goals.

Dedicated Administrative professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced Administrative Assistant with 11 years of experience. Excellent reputation for resolving problems and improving customer satisfaction.

Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking Administrative Assistant position. Offering excellent communication and good

judgment.

Reliable employee seeking Administrative Assistant position. Offering excellent communication and good judgment.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.


Overview

11
11
years of professional experience

Work History

Field Operations Assistant

Dignity Memorial
Pueblo, CO
01.2011 - 01.2022
  • Analyzed key metrics and business performance to drive data-supported decisions.
  • Supported high-impact projects to further improve and expand existing processes and procedures.
  • Produced, assessed and distributed monthly project status reports to identify possible issues.
  • Worked with cross-functional teams to drive process and system improvements.
  • Collected, arranged and input information into database system.
  • Generated reports detailing findings and recommendations.
  • Developed 2 effective improvement plans in 5 years.
  • Developed and updated tracking spreadsheets for cemetery work tasks.

Education

No Degree - Business Administration

IntelliTec College - Pueblo
Pueblo, CO

High School Diploma -

Yoakum High School
Yoakum, TX
05.1983

Skills

  • Excellent Communication
  • Training and Development
  • PPE Compliance
  • Dependable and Responsible
  • Teamwork and Collaboration
  • Analytical and Critical Thinking
  • Problem-Solving
  • Clerical Support
  • Attention to Detail

Arts and crafts, specializing with making greeting cards

I enjoy making things that make people happy and smile. My sister got me started when I first moved to Colorado. I didn't think I would be good at it, as it turns out, I am. It relaxes me. I have made Thank You cards for the previous company I worked with. If it can be made, I can do it.

Timeline

Field Operations Assistant

Dignity Memorial
01.2011 - 01.2022

No Degree - Business Administration

IntelliTec College - Pueblo

High School Diploma -

Yoakum High School
Roberta Smith