Hi, I’m
Roberta Stevens
Traverse City,Michigan
Summary
Extremely energetic, motivated senior citizen who has successfully worked remotely from a home office full time for the past 15 years. Due to past history of unfortunate life experiences, it is necessary to work to supplement Social Security in order to make a living. Health insurance not required as it is provided by Medicare and Humana Gap Insurance. Work experience includes many years of Administrative Assistance in educational and business situations, as well as directing an educational summer camp program for lower and upper elementary age children. Self motivated, good time management skills. Proficient in Microsoft Office 365 Word, Excel, Publisher and Power Point. Able to create and maintain webpages in html code. Some experience with maintaining a website with Word Press. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
39
years of professional experience
Work History
Acme Institute, Inc Real Estate School
Administrative Assistant
09.2008 - Current
Job overview
- Executed record filing system to improve document organization and management.
- Handled client correspondence and tracked records to foster office efficiency.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Scheduled Real Estate Classes throughout the State of Michigan
- Managed payments to hosts and teachers for classes
- Reported class attendance to the State of Michigan and Michigan REALTORS
- Submitted materials for class approval by the State of Michigan
- Answered phone calls providing information, assistance and answers relating to real estate education
- Maintained correspondence with Local Real Estate Associations throughout the state and the State Real Estate Association
Antique Appraisers
Secretary
09.1993 - Current
Job overview
- Listened to recorded dictation and transcribed information using MS Office 365.
- Translated abbreviations and jargon into long form during transcription process.
- Reviewed and edited transcribed reports and corrected material for spelling, grammar and clarity.
- Performed freelance work with flexibility to meet employer-set deadlines.
- Merged Excel Spreadsheet information with MS Word to create comprehensive appraisal reports.
- Transcribed insurance, fair market appraisal and estate distribution information
- Created and maintain company website using html coding.
Traverse Area Association Of REALTORS
Administrative Assistant/Event Coordinator
08.1993 - 09.2008
Job overview
- Developed decor, theme and ambiance for events to satisfy client's vision and budget.
- Coordinated with over vendors and event contributors, caterers and transportation services.
- Organized several Association and Membership Meeting events from conception to completion, arranged program schedules and managed on-site logistics.
- Managed administrative logistics of events planning, event booking and event promotions.
- Coordinated schedules and timelines for events.
- Performed event coordination for larger parties and gatherings.
- Selected and ordered décor and event materials.
- Scheduled office meetings and client appointments for staff teams.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained staff directory and company policy handbook for human resources department.
- Arranged rapid office equipment repair and maintenance with vendors.
The Pathfinder School
Admissions /Administrative Assistant /Summer Camp Director
09.1984 - 08.1993
Job overview
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Handled client correspondence and tracked records to foster office efficiency.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Maintained staff directory and company policy handbook for human resources department.
Education
University of ColoradoBoulder, CO
Bachelor of Arts from Applied Art
06.1964
University Overview
- Relevant Coursework: Real Estate Occupational Standards Certification
- Local college computer courses
- Private instruction on html coding for website
Skills
- Meeting Minutes
- Business Writing
- Document Retrieval
- Customer Service
- Mail Management
- Data Entry Documentation
- Schedule Management
- Report Transcription
- Self Starter
- Spreadsheets
- Proofreading
- Detailed Meeting Minutes
- Administrative Support
- Business Correspondence
- Sorting and Labeling
- Reading Comprehension
- Typing Proficiency
- Multi-Line Phone Systems
- Microsoft Office
- Phone Call Answering
- Correspondence Writing
- Customer Relations
Very involved in fiber arts such as spinning, dying fiber and knitting.
Knitting, following and creating patterns for many many years. Learned to spin fiber into yarn, dye fiber and spun yarn ten years ago. Have helped with shearing alpaca and sheep, sorting and skirting the fiber. Prefer to work with natural fiber from alpaca and sheep.
Timeline
Administrative Assistant
Acme Institute, Inc Real Estate School
09.2008 - Current
Secretary
Antique Appraisers
09.1993 - Current
Administrative Assistant/Event Coordinator
Traverse Area Association Of REALTORS
08.1993 - 09.2008
Admissions /Administrative Assistant /Summer Camp Director
The Pathfinder School
09.1984 - 08.1993
University of Colorado
Bachelor of Arts from Applied Art
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