ROBERT A STOLL II MSN RN CEN
Katy,TX
Summary
I have 30 years of nursing experience. The last 20 years in the emergency room as a staff nurse and Charge nurse. Competent and caring Nursing professional offering 20+ years coordinating and carrying out patient care in high-volume emergency room environments. I am looking for a telephone triage job caring for veterans.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Detailed Nurse Manager/ANM Emergency Department
Palo Alto Veterans Medical Center
Palo Alto, California
09.2023 - Current
- Monitored patient flow throughout the department, ensuring efficient utilization of resources.
- Managed day-to-day operations of the Emergency Department, including staffing assignments and scheduling shifts.
- Ensured compliance with regulatory standards, such as HIPAA regulations.
- Conducted regular performance reviews for nursing staff in the department.
- Investigated incidents or complaints related to patient care in the department.
- Provided guidance and mentorship to nursing staff in the Emergency Department.
- Implemented new policies and procedures related to patient care in the Emergency Department.
- Coordinated with other departments within the hospital to ensure seamless transitions between units.
- Attended weekly meetings with senior management regarding operational issues within the department.
- Acted as a liaison between upper management and nursing staff regarding policy changes or updates.
- Created reports summarizing data collected from daily operations within the Emergency Department.
- Monitored staff performance and provided coaching and formal counseling to staff.
- Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
- Performed personnel interviewing, hiring, disciplinary actions and dismissals.
Registered Nurse, Emergency Department
Katy Emergency
Katy, Texas
10.2020 - Current
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
- Developed and adapted individualized treatment plans according to patient recovery goals.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Administered medications, tracked dosages and documented patient conditions.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
- Delivered care to 2-15 patients per day, including coordinating and evaluating interdisciplinary care.
- Starting IVs and blood draws. Run lab work for results.
- Quality control checks on lab machines
Assistant Nurse Manager, Emergency Department
Palo Alto Veterans Medical Center
Palo Alto, CA
09.2022 - 08.2024
- Provided leadership and direction to nursing staff, ensuring quality patient care.
- Assisted in the development of policies and procedures for clinical operations.
- Conducted performance evaluations for nursing staff members.
- Analyzed data from surveys or studies related to nurse staffing patterns or patient outcomes.
- Developed staffing plans to meet patient needs while managing budgets related to staffing costs.
- Facilitated communication among all levels of healthcare personnel within the organization.
- Implemented strategies for improving patient satisfaction scores. Including reviewing results of the all-employee survey for 2023 and building an action plan for 2024.
- Developed and implemented patient care protocols to ensure quality care in the Emergency Department.
- Developed new or revamped standard of works to improve patient care.
- Developed new education processes for nurses to maintain readiness for different patient presentations and conditions.
- Performed personnel interviewing, hiring, disciplinary actions and dismissals.
Prime Care Infectious Disease/PACT RN, Prime Care Inf/Emergency Room Registered Nurse
Michael E. DeBakey VA Medical Center
Houston, TX
08.2018 - 09.2022
- The last 19 months I have worked as a staff nurse in the Emergency Department triaging, managing a team patients, and their care, ensuring ER Metrics were met. Instructing patients on discharge instructions.
- Administered oral, intramuscular and IV medications to patients and monitored responses.
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
- Rendered direct patient care, including stabilizing patients and determining course of action based on triage.
- Starting as a Patient Align Care Team Care Manager, I managed a team of 1100 patients with in the infectious disease clinic.
- I ensured appointments were maintain, triage patients on a walk in basis and on the phone.
- I worked in travel medicine ensuring patients received the appropriate immunizations prior to traveling outside the country.
- I managed patients receiving treatment for Hep C, PReP, HIV, TB.
- I taught Primary clinics and hospital units on Oral HIV testing, screening for STDs.
- I initiated changes to immunization templates ensuring information was saved and able to be found in a timely manner.
PACT RN
VA OUT OUTPATIENT CLINIC
Corpus Christi, TX
04.2017 - 08.2018
- Care Management and Coordination of patient care by tracking consults managing patients with stable diseases by education and the use of team members.
- Utilizing tools to identify and decrease the risk of high-risk patients by monitoring data from the dashboards and patient's almanac.
- Triage and assess patients to receive the appropriate level of care.
- Promote cost efficient use of resources and adopt strategies for the best possible outcomes for patients.
Staff RN
AUDIE L. MURPHY VA HOSPITAL
San Antonio, TX
09.2015 - 04.2017
- Staff Nurse/Relief Charge Nurse in the emergency department managing care for patients arriving with minor complaints to critical complaints including chest pain/MI's and strokes, sepsis.
- I triage, assess, and treat patients that are admitted,
transferred, or discharged with follow-up. - I assist and mentor co-workers and students as needed.
- Administered oral, intramuscular and IV medications to patients and monitored responses.
- Educated patients and families on treatment strategies and at-home care.
Charge Nurse
JAMES A HALEY VA HOSPITAL
Tampa, FL
10.2009 - 09.2015
- Night shift Charge Nurse in the Emergency Department.
- As Charge Nurse I supervised, supported, managed patient and staff assignments to produce positive patient and nursing outcomes. Managed ER metrics.
- I delegated additional responsibilities to the Nurses and techs on night shift as needed in the absence of the Nurse Manager.
- I managed patient flow from arrival to admit or discharge.
- I am a resource for my coworkers and other units while working with the Nursing Supervisor.
- I collaborated with the Nursing Supervisor in obtaining the correct bed placements for patients.
- I problem solved for the nurses, doctors, worked to resolve patient complaints to improve the patient's experience.
- I trained new staff to this shift and department when they arrived on night shift.
- I also compile data from the emergency department for the hospital's 24-hour report.
- I collected and compiled data on our mental health population in the ED to improve coverage for suicidal patients.
- Completed a process change by initiating a project by collecting data, research subject, and compiled report to make a change in patient care. This project was accepted with an outcome of increased patient/staff safety, satisfaction, while decreasing overtime.
- I monitored charting and staff procedures to ensure core measures were met. Member of the JACHO readiness team.
- I have managed staff scheduling for the night shift nurses and techs, approving and canceling overtime when needed to help ensure the unit is covered and on budget.
- Mentored staff nurses and support teams, encouraging education and advancements.
Charge Nurse
MADIGAN ARMY MEDICAL CENTER
, WA
03.2007 - 10.2009
- Charge Registered Nurse in a Level II teaching Trauma/Emergency Department.
- As Charge Nurse I supervise a 32 bed Emergency Department to include a fast track/urgent care clinic and a 4 bed Emergency Department rapid rule out Observation unit in the absence of the Nurse Manager.
- Managing patient flow, staff and patient assignments to obtain the best patient and nursing outcomes.
- Managed Military and Civilian Nurses and Medics.
- I compiled data for the 24 hour reports from the Emergency Department to the commanders of the Hospital.
- I managed and resolved patient complaints to improve the patient's experiences.
- Monitor nursing procedures and patient care to meet the departments and hospitals core measures on our shift.
Emergency Room Staff Nurse
ST. JOSEPH MEDICAL CENTER
Tacoma, WA
11.2004 - 07.2008
- I worked full time as a Staff Nurse/Charge Nurse triaging, assessing, and completing a plan of care for patients ranging from life threatening emergencies to routine minor illness across the spectrum of age groups in a level II trauma emergency department.
- I worked many shifts as a primary trauma nurse directing the care and teaching new staff while caring for patients in the trauma room.
- I precept new nurses to the department including new graduates and nursing students.
- Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics.
Registered Nurse
MAXIAM HEALTH CARE AGENCY
Tacoma, WA
04.2005 - 02.2007
- Worked at a temp agency that placed me in Local Emergency rooms.
- I triage, assess, and managing a plan of care for each patient until admitted or discharged of the patient.
- Charge Nurse supervising several Register Nurses and CNA's at the special commitment center on McNeil Island.
- A center for violent sexual offenders.
- I manage and directed patient care by policy and procedures when the medical providers were off the island.
Registered Nurse
MED SOURCE PROFESSIONAL PERSONNEL
Irvine, CA
09.2002 - 05.2004
- For a temp agency that supplied local Emergency Departments in Orange County Florida.
- As an agency staff nurse I worked in emergency departments with as little as 8 beds to departments with 54 beds.
- I triaged, assessed, and managed patient's care throughout their stay in the emergency department.
Registered Nurse
CROSS COUNTRY TRAV CORP
Boca Raton, FL
06.2002 - 03.2004
- I work 13 week to 26 week travel contracts in Emergency rooms in Southern California.06/2002 - 09/2002 Western Medical
Center Anaheim10/2002 - 04/2003 Valley Presbyterian Hospital, Van Nuys CA04/2003 - 07/2003 Daniel Freeman Hospital,
Inglewood, CA07/2003 - 05/2004 Irvine Medical Center, Irvine CAAs a staff nurse I triage, assess, and completed a plan of care for each patient leading up to being admitted or discharge. As a Charge nurse I supervised Nurses and Techs in small and large Emergency departments.
Staff Nurse/Relief Charge Nurse
Western Medical
Center Anaheim
06.2002 - 09.2002
- In the emergency department managing care for patients arriving with minor complaints to critical complaints including chest pain/MI's and strokes, sepsis.
- I triage, assess, and treat patients that are admitted, transferred, or discharged with follow-up.
- I assist and mentor co-workers and students as needed.
Registered Nurse
ST JOSEPH MEDICAL CENTER
Tacoma, WA
09.1998 - 07.2002
- Started full time on a Med/surg unit as an LPN and then became an RN on a Ambulatory Care Unit caring for patients with stays of less than 72 hours, Rapid Rule outs of MI's for the emergency department, recovering non-sheath cardiac catheter patients.
- Then became a full time staff nurse in the emergency department caring for patients with any diagnosis from stubbed toe to trauma alert patients.
License Practical Nurse
WESTERN STATE HOSPITAL
Lakewood, WA
08.1994 - 09.1998
- Worked on the 36 patient adult admission unit at the state mental hospital.
- Passing medications, completing treatments, monitor patients on a 1:1 crisis and needing restraints or seclusion.
- Lead group activities and group therapies under the directions of the MD and RN.
Education
Master's of Science - Nursing, Nursing Leadership and Administration
Capella University
2017
BACHELOR OF SCIENCE - NURSING
University of Phoenix
03.2014
ASSOCIATES OF SCIENCE - NURSING
South Puget Sound Community College
01.1998
ASSOCIATES OF SCIENCE - Science Education
Pierce College
01.1998
Certificate - License Practical Nurse
Clover Park Technical College
Lakewood, WA02.1994
Skills
- Excellent assessment skills Proven patience and self-discipline
- Resource for ethical issues Critical thinking proficiency
- Critical thinking
- Leadership, Managing
- Mental health
- Staffing and Staff training, Mentoring
- Hiring and Terminations
- Staff Supervision
- Task Delegation
- Budget Management
- Department Management
- Corrective Action Implementation
- Staff Development
- Emergency Response
- Conflict Management
- Quality Controls
Affiliations
Sigma Theta Tau Honor Society of Nursing 2014
Emergency Nurse Association 2012
American Nurses Association 2001
Certification
Certified Emergency Nurse (CEN) Through 2026
Basic Life Support (BLS) Certification 1994 to present through American Heart Association Advance Cardiac Life Support (ACLS) Certification 1998 to present through American Heart Association
Timeline
Detailed Nurse Manager/ANM Emergency Department
Palo Alto Veterans Medical Center
09.2023 - Current
Assistant Nurse Manager, Emergency Department
Palo Alto Veterans Medical Center
09.2022 - 08.2024
Registered Nurse, Emergency Department
Katy Emergency
10.2020 - Current
Prime Care Infectious Disease/PACT RN, Prime Care Inf/Emergency Room Registered Nurse
Michael E. DeBakey VA Medical Center
08.2018 - 09.2022
PACT RN
VA OUT OUTPATIENT CLINIC
04.2017 - 08.2018
Staff RN
AUDIE L. MURPHY VA HOSPITAL
09.2015 - 04.2017
Charge Nurse
JAMES A HALEY VA HOSPITAL
10.2009 - 09.2015
Charge Nurse
MADIGAN ARMY MEDICAL CENTER
03.2007 - 10.2009
Registered Nurse
MAXIAM HEALTH CARE AGENCY
04.2005 - 02.2007
Emergency Room Staff Nurse
ST. JOSEPH MEDICAL CENTER
11.2004 - 07.2008
Registered Nurse
MED SOURCE PROFESSIONAL PERSONNEL
09.2002 - 05.2004
Registered Nurse
CROSS COUNTRY TRAV CORP
06.2002 - 03.2004
Staff Nurse/Relief Charge Nurse
Western Medical
Center Anaheim
06.2002 - 09.2002
Registered Nurse
ST JOSEPH MEDICAL CENTER
09.1998 - 07.2002
License Practical Nurse
WESTERN STATE HOSPITAL
08.1994 - 09.1998
Master's of Science - Nursing, Nursing Leadership and Administration
Capella University
BACHELOR OF SCIENCE - NURSING
University of Phoenix
ASSOCIATES OF SCIENCE - NURSING
South Puget Sound Community College
ASSOCIATES OF SCIENCE - Science Education
Pierce College
Certificate - License Practical Nurse
Clover Park Technical College
Certified Emergency Nurse (CEN) Through 2026
Basic Life Support (BLS) Certification 1994 to present through American Heart Association Advance Cardiac Life Support (ACLS) Certification 1998 to present through American Heart Association
Similar Profiles
Simon RobinsonSimon Robinson
Medical Support Assistant at Palo Alto VA Medical CenterMedical Support Assistant at Palo Alto VA Medical Center
Rohit DivekarRohit Divekar
Volunteer at Palo Alto VA Medical CenterVolunteer at Palo Alto VA Medical Center
Chauntyl McGuireChauntyl McGuire
Respiratory Therapy Student at Palo Alto VA Medical CenterRespiratory Therapy Student at Palo Alto VA Medical Center