Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Roberta Temple

Indianapolis,IN

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

18
18
years of professional experience

Work History

Compliance Assistant

TMHCC Medical Insurance Services
02.2016 - 08.2024
  • Reviewed and processed contracts for new insurance brokers
  • Updated and maintained records for existing brokers to ensure all licensing was in compliance and commissions schedules were up to date
  • Daily bank deposits and spreadsheet maintenance for accounting staff
  • Assisted in the development of compliance policies for better adherence to regulatory requirements
  • Worked closely with other department members to ensure accurate and timely completion of compliance tasks, promoting teamwork within the organization
  • Managed recordkeeping systems related to compliance activities ensuring easy access when needed

Electronic Records Maintenance Clerk

Balkamp
12.2014 - 03.2015
  • Maintained files for online products catalog
  • Conducted regular inventories of physical files, identifying gaps and efficiently rectifying any discrepancies found
  • Heavy data entry using intermediate to advanced Microsoft Excel functions

Academic Eligibility Certification Processor

NCAA
02.2014 - 09.2014
  • Input prospective student athlete information to determine academic eligibility status
  • Communicated with the student/school to gather missing documents or update information
  • High volume of intricate data entry with a focus on accuracy and speed

A/R/Payroll/Team Lead-Document Prep

Defender Direct
02.2008 - 09.2013
  • A/R-Obtained revenue by verifying transaction information, computed charges and refunds, prepared and mailed invoices, identified delinquent accounts and insufficient payments
  • Compiled and entered payroll data using ADP/Ceridian
  • Supervised a document prep team of 20+ employees in a deadline-based environment
  • Delegated work load to each employee and audited hundreds of contracts daily for quality control
  • Planned team-building events, led meetings, interviewed and trained new hires
  • Conducted regular performance reviews for team members to identify areas of improvement and provide constructive feedback

Independent Avon Sales Representative

Avon
12.2006 - 05.2011
  • Sold and distributed products to customers
  • Maintained all records of sales and returns
  • Built relationships with customers to increase likelihood of repeat business
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions

Education

Diploma -

Northwest High School
Indianapolis
06.1998

Skills

  • Compliance Monitoring
  • Documentation Management
  • Database Management
  • Multitasking Abilities
  • Task Prioritization
  • Payment Processing
  • Payroll administration experience
  • Accounts Receivable
  • Billing
  • Accounts Payable

Accomplishments

  • Ranked in the top 20% of the company in 2009, 2010, and 2012, earning a 'Super Star' Award for each year
  • Employee of the Year in 2009
  • Graduated from a nine month Leadership course in 2010
  • Maintained perfect attendance 2008-2011

Timeline

Compliance Assistant

TMHCC Medical Insurance Services
02.2016 - 08.2024

Electronic Records Maintenance Clerk

Balkamp
12.2014 - 03.2015

Academic Eligibility Certification Processor

NCAA
02.2014 - 09.2014

A/R/Payroll/Team Lead-Document Prep

Defender Direct
02.2008 - 09.2013

Independent Avon Sales Representative

Avon
12.2006 - 05.2011

Diploma -

Northwest High School

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Roberta Temple