Robert A. Teodoro
Montville,NJ
Summary
Accomplished business leader with a proven track record at Frontier Adjusters of NJ, PA, SC, and Meritor Risk Management. Expert in operations management and client service, I've driven growth through strategic risk mitigation and exceptional team leadership. Skilled in project management and negotiation, I've enhanced customer satisfaction and operational efficiency, fostering a culture of achievement and collaboration. Dedicated insurance professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
38
38
years of professional experience
Work History
Owner
Frontier Adjusters of NJ, PA, SC.
04.1989 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Trained and motivated employees to perform daily business functions.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established foundational processes for business operations.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Accomplished multiple tasks within established timeframes.
Risk Manager
Meritor Risk Management
05.1986 - 12.1989
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
- Instituted regular safety inspections and hazards management strategies to keep operations compliant.
- Employed strong program management skills to successfully define and manage ongoing initiatives designed to control property risks.
- Spearheaded cross-functional team efforts to develop integrated risk management system, enhancing overall organizational resilience.
- Conducted regular audits of existing policies and procedures, ensuring their continued effectiveness in addressing organizational goals related to mitigating risks.
- Reviewed contracts for potential liabilities or exposures, recommending adjustments as necessary to minimize overall legal and financial impact on the organization.
- Improved company''s risk profile with comprehensive risk assessments and reporting mechanisms.
- Reduced insurance costs through strategic risk transfer mechanisms and negotiations with insurance providers.
- Enhanced risk identification processes for early detection and mitigation of potential threats.
- Managed insurance programs efficiently, balancing coverage needs with budgetary constraints while maintaining adequate protection against losses.
- Handled property claims according to internal risk management policies, keeping liability minimized by leveraging expertise and available tools.
Education
Bachelor of Science - Finance
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA05.1986
Skills
- Customer Relations
- Client Service
- Project Management
- Operations Management
- Business Management
- Negotiation
- Consulting
- Verbal and written communication
- Marketing
- Project estimating
- Quality Management Systems
- Problem-solving abilities
- Multitasking
- Problem-solving aptitude
- Decision-Making
- Excellent Communication
- Time Management
- Records Organization and Management
- Data Analysis
- Analytical Skills
- P&L Management
- Organizational Skills
- Written Communication
- Staff training/development
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
Italian
Full Professional
Spanish
Full Professional
Timeline
Owner
Frontier Adjusters of NJ, PA, SC.
04.1989 - Current
Risk Manager
Meritor Risk Management
05.1986 - 12.1989
Bachelor of Science - Finance
East Stroudsburg University of Pennsylvania
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