Roberta "Bobbi" Kieffer
Hastings,MN
Summary
Registered Nurse, Lactation Consultant, and Certified Case Management professional with comprehensive experience in client advocacy, care coordination, and resource management. Demonstrates strong focus on collaborative team efforts and consistently achieves yearly employer and personal goals. Skilled in assessing client needs, developing personalized care plans, and navigating complex care. Reliable, adaptable, and effectively responds to changing requirements.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Case Manager, Registered Nurse, Lactation Consultant
Blue Cross Blue Shield of Minnesota
01.2020 - Current
- Certified Case Manager in specialty of Maternity Management Department
- Lactation Consultant/Healthy Pregnancy Program
- Comprehensive clinical assessments, analyzes, and priorities member needs and opportunities
- Collaborate and communicate with member for plan of care to promote positive clinical results and high-quality effective outcomes
Lactation Consultant
Regina Hospital, Part of Allina Health
01.2019 - 01.2023
- Lead Inpatient and Outpatient Lactation Consultant
- Facilitator of Hastings Baby Café
- Administrator of Regina Milk Depot
- Facilitator of Education classes on Breastfeeding for pregnant moms
Registered Nurse, Labor, Delivery, Post-Partum, Lactation Consultant
Regina Hospital, Part of Allina Health
01.2009 - 01.2019
- Registered Nurse in the specialty care unit of Labor and Delivery
- Plan and implement care of laboring patients
- Assess labor progress and fetal well-being
- Care for mother and baby during the immediate post-partum period
- Supervise nursing and ancillary healthcare personnel as charge nurse
- Educate patients in labor, pain control, breathing techniques, delivery, and infant care
- Specialize in breastfeeding education and counseling
Education
RN Baccalaureate Completion Program -
Minnesota State University, Mankato
Mankato, MN01.2015
Associates Degree - Nursing, Registered Nurse
Inver Hills Community College
Inver Grove Heights, MN01.2007
Skills
- Excellent Communication, Critical thinking, Customer Service, and organization skills
- Excellent Assessment skills to ensure detailed plan of care
- Ability to work independently
- Ability to thrive in Ambiguity, working with many ethnicity backgrounds
Certification
- International Board-Certified Lactation Consultant
- Certification in Case Management
- Basic Life Support
Leadership Roles
- Predictal Platform - SME / Excellian/EPIC Super User
- Co-Facilitator of Hastings Baby Café
- Facilitator of Regina Milk Depot and Banked Donor Milk
- Educator for Breastfeeding Class
- Charge Nurse
Committment to Care Award
Commitment to Care Award through Allinahealth as a Lactation Consultant spotlighting my true commitment, guidance, resources and family-centered care of patients moments and days after delivery of newborn.
Timeline
Certified Case Manager, Registered Nurse, Lactation Consultant
Blue Cross Blue Shield of Minnesota
01.2020 - Current
Lactation Consultant
Regina Hospital, Part of Allina Health
01.2019 - 01.2023
Registered Nurse, Labor, Delivery, Post-Partum, Lactation Consultant
Regina Hospital, Part of Allina Health
01.2009 - 01.2019
Associates Degree - Nursing, Registered Nurse
Inver Hills Community College
RN Baccalaureate Completion Program -
Minnesota State University, Mankato
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