Roberta(Bobbie) Griffin
Delavan,W
Summary
Experienced inside sales professional with a proven track record of success in working with diverse customers. Approach to building strong customer relationships is rooted in genuineness and honesty, consistently yielding great rewards throughout career. Core value extends to both external and internal customers, fostering trust and delivering exceptional service to all stakeholders.
Overview
25
25
years of professional experience
Work History
Purchasing Agent
Isotropic Networks
02.2022 - 09.2022
- Negotiated costs and stocking plans with vendors
- Managed packaging and shipping of inbound and outbound satellite components
- Prepared import/export documents for customer shipments
- Coordinated with customers to ensure shipments met installation requirements/timing
Inside Sales Manager
Swiss-Tech LLC
06.2015 - 04.2021
- Managed Inside Sales Team, worked with external sales reps
- Reviewed on-time delivery, inventory turns, warehouse accuracy, and customer forecasts
- Developed customer relationships and negotiated contracts-Woodward, Stryker Corp, Medtronics, L3-Fuzing, and many other clients.
- Maintained metrics on Sales via KPIs and GEMBA board
- Handled obsolete inventory, including finished goods and raw materials
- Competitively quoted and negotiated customer pricing
- Completed formal leadership program
Inside Sales Manager
E-S Plastic Products LLC
05.2012 - 05.2015
- Reviewed on-time delivery, inventory turns, and warehouse accuracy
- Implemented cost savings through purchasing and process changes
- Developed and implemented MRP scheduling system
- Participated in audits for ISO9001, AS9100, and ISO13485
- Developed and maintained work instructions to meet best practice and audit requirements
Senior Buyer
Universal Electronics Inc.
01.2008 - 05.2012
- Managed custom parts and other commodities including stampings, transformers, filters, etc
- Achieved over $100,000 in cost savings
- Led a team of five buyers
- Developed suppliers and conducted ISO audits
Purchasing Manager
Plastronics Plus Inc.
07.2005 - 01.2008
- Responsible for purchasing of manufacturing materials and components
- Qualified new suppliers through on-site audits
- Managed quoting for manufacturing equipment, products, and tooling
- Maintained ISO/QS/TS Quality Systems
Buyer/Accts Receivable Mngr
Miniature Precision Components Inc.
01.1998 - 07.2005
- Buyer (4 years): Managed commodities including filters, fasteners, assemblies, solenoids, machined parts, etc
- Achieved cost savings goals as an individual and as a team
- Accounts Receivable Manager (3 years): Supervised five employees, managed invoicing and collections for $105 million in sales, and completed month-end closing
Skills
- Vendor Management
- Continuous Improvement and Cost Savings
- Team Development Strategies
- Inventory Management and Forecasting
- Quality Assurance and ISO Audits
- Client Engagement
- Advanced Technical Proficiency
Timeline
Purchasing Agent
Isotropic Networks
02.2022 - 09.2022
Inside Sales Manager
Swiss-Tech LLC
06.2015 - 04.2021
Inside Sales Manager
E-S Plastic Products LLC
05.2012 - 05.2015
Senior Buyer
Universal Electronics Inc.
01.2008 - 05.2012
Purchasing Manager
Plastronics Plus Inc.
07.2005 - 01.2008
Buyer/Accts Receivable Mngr
Miniature Precision Components Inc.
01.1998 - 07.2005
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