Robert Allen Braeckel
Broken Arrow,OK
Summary
Successful Sales Consultant driven to maximize revenue and increase company presence in local area. Leverages strategic selling skills, in-depth knowledge of company services and compassion for others to build relationships with customers. Grows sales through onsite, remote and phone consultations while consistently adhering to business standards and procedures to foster excellent service commitment. Goal-oriented Vendor with proven track record of increasing sales, streamlining processes and accurately determining potential buyers. Friendly and outgoing worker with dedication to reliability and efficiency. Skilled at route planning and collaboration. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
In-Home Sales Consultant
Trusty Home Services
Carrollton, TX
06.2022 - Current
- Conducted in-home consultations with potential clients, providing product information and pricing details.
- Assisted customers in selecting appropriate products based on their individual needs.
- Built strong relationships with current and potential customers through excellent communication skills.
- Provided comprehensive product demonstrations to prospective customers.
- Demonstrated high levels of professionalism when interacting with customers.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Adapted teaching methods according to the needs of individual learners or groups.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
Team Lead - Sales
Dish Network Corp
Tulsa, OK
09.2017 - 05.2022
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Motivated staff through positive reinforcement techniques.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Ensured compliance with company policies and procedures throughout the team.
Business Security Consultant
Cox Communications
Tulsa, OK
July2016 - 08.2017
- Participated in trade shows and conferences to promote the company's products and services.
- Assisted in training junior sales consultants on best practices when dealing with customers.
- Researched new trends in the security industry to develop innovative solutions for customers' needs.
- Consulted with customers on product selection, installation and maintenance of security systems.
- Implemented post-sale support procedures such as providing user manuals or troubleshooting assistance.
- Prepared detailed quotes based on customer specifications and budget constraints.
- Maintained records of all sales activities including contacts, orders, follow-up activities.
Inside Sales Representative
Central Security Group
Tulsa, OK
02.2016 - 07.2016
- Provided customers with product information, pricing and availability.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Expedited customer orders for quick delivery and to promote satisfaction.
- Maintained detailed records of customer interactions, orders and account status updates.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Negotiated prices, terms of sale and service agreement to close transactions.
Solar - Outside Sales
Global Efficient Energy
Houston, TX
03.2014 - 01.2016
- Conducted energy audits to evaluate usage and identify conservation and cost reduction measures.
- Conducted onsite energy audits by evaluating building systems and collecting data on HVAC, electrical and lighting controls.
- Developed and presented solar energy solutions to potential customers.
- Generated sales leads through cold calling, networking events, conferences.
- Analyzed customer needs to recommend appropriate solar energy solutions.
- Educated homeowners on benefits of solar energy such as potential savings, lowered environmental impacts and likely increases in home value.
- Inspected customers' homes and businesses to develop detailed solar installation quotes.
- Collaborated with other departments within the organization to ensure customer satisfaction.
Retention Specialist
Cox Communications
Tulsa, OK
12.1999 - Jan2014
- Assisted customers with complaints, inquiries, and billing issues while maintaining a high level of customer satisfaction.
- Explained new products and services to customers.
- Analyzed customer feedback and developed new techniques to ensure customer retention.
- Assisted in the development of strategies aimed at improving long-term customer loyalty.
- Assisted existing customers with any problems they might have regarding their current service agreements.
- Maintained detailed records of customer interactions and sales activities in a CRM system.
Education
Bachelor of Science - Aviation
Spartan College of Aeronautics And Technology
Tulsa, OK05-2007
Skills
- Sales Training
- Closing Techniques
- Sales Analytics
- Brand Promotion
- Territory Management
- Upselling Strategies
- CRM Proficiency
- Sales Presentations
- Industry Expertise
Timeline
In-Home Sales Consultant
Trusty Home Services
06.2022 - Current
Team Lead - Sales
Dish Network Corp
09.2017 - 05.2022
Inside Sales Representative
Central Security Group
02.2016 - 07.2016
Solar - Outside Sales
Global Efficient Energy
03.2014 - 01.2016
Retention Specialist
Cox Communications
12.1999 - Jan2014
Business Security Consultant
Cox Communications
July2016 - 08.2017
Bachelor of Science - Aviation
Spartan College of Aeronautics And Technology
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