Roberta (Robyn) Gasperment
Clearwater,FL
Summary
Dynamic Office Manager with a proven track record at What Are You Missing Chiropractic, excelling in organizational skills and customer service. Expert in billing and document management, I enhanced office efficiency and maintained confidentiality while ensuring balanced budgets. Recognized for optimizing inventory processes and delivering exceptional client experiences.
Overview
12
12
years of professional experience
Work History
Office Manager
What Are You Missing Chiropractic
06.2015 - 07.2019
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Office Manager
Frankel Optometry
06.2011 - 07.2015
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment/receiving.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Coordinated doctor/patient scheduling.
Optician
Professional Eyecare
01.2008 - 11.2009
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
Education
Associate of Science - Cell Biology, Anatomical Science
Heritage College
Kansas City MO06-2008
Skills
- Office management
- Organizational skills
- Office administration
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Administrative support
- Document management
- Scheduling
Timeline
Office Manager
What Are You Missing Chiropractic
06.2015 - 07.2019
Office Manager
Frankel Optometry
06.2011 - 07.2015
Optician
Professional Eyecare
01.2008 - 11.2009
Associate of Science - Cell Biology, Anatomical Science
Heritage College
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