Robert B. Cairns
San Antonio,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations and enhancing customer satisfaction, demonstrated during tenure at Faith Presbyterian Church PCA. Excelled in organizational skills and strategic planning, achieving high customer ratings and significant cost savings. Skillfully balanced teamwork with multitasking abilities, ensuring optimal efficiency and confidentiality in fast-paced environments. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Manager
Faith Presbyterian Church PCA
01.2020 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Delivery Driver
Favor Delivery
07.2018 - 01.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Rideshare Driver
Uber And Lyft
02.2016 - 06.2018
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
Education
Associate of Arts - Ceramics And Fine Arts
San Antonio College
San Antonio, TX11.2015
Skills
- Flexible and Adaptable
- Organizational Skills
- Customer Service
- Clear oral/written communication
- Problem Resolution
- Teamwork and Collaboration
- Strategic Planning
- Multitasking Abilities
- Calm Under Pressure
Certification
Class A CDL License with X Tank Vehicle with Hazardous Materials Endorsement
Current U.S. D.O.T. Medical Examiner's Certificate
Graduate of Sage Truck Driving School at St. Phillips College
Timeline
Office Manager
Faith Presbyterian Church PCA
01.2020 - Current
Delivery Driver
Favor Delivery
07.2018 - 01.2020
Rideshare Driver
Uber And Lyft
02.2016 - 06.2018
Associate of Arts - Ceramics And Fine Arts
San Antonio College
Class A CDL License with X Tank Vehicle with Hazardous Materials Endorsement
Current U.S. D.O.T. Medical Examiner's Certificate
Graduate of Sage Truck Driving School at St. Phillips College
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