Robert B. Moreno
San Jose,CA
Summary
Zealous, results driven professional, with over 10 years of sales, leadership, and 3 years of property management experience. Effectively handles business operations without compromising results, brand perception or integrity. Posses sharp business acumen and the ability to build rapport and business relationships.
Overview
11
11
years of professional experience
Work History
Property Manager
Private Practice
06.2021 - Current
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Store Manager
T-Mobile
12.2019 - Current
- Maximized sales with constant, pointed coaching, & data analysis
- Leads marketing efforts to solicit new business
- Develops positive long-term customer relationships
- Recruits, develops, and manages a high-performing team
- Partners with superiors to successfully launch new products & services
- Curates an audit compliant retail environment to enhance customer experience
- Reviewed and monitored scheduling, purchases and other expenses to maintain profit
Assistant Store Manager
Sprint
03.2017 - 12.2019
- Onboard - coach & develop associates
- lead outsides sales events to increase numbers
- Assist with inventory counts
- Speared new company initiatives
- Partner with store manager to run meetings
- Ensure the store meets daily targets and drive sales
- Acquired a Level Up Award for the store
Lead Sales Consultant
Sprint Corporate
08.2015 - 10.2016
- Meet sales quotas
- Lead in company metrics such as activations, accessory sales, protection attach rate, and customer satisfaction surveys
- Call customers to promote and sell new products and services daily
- Lead team in major store remerchandising
- Assure store is audit complaint
- Handle customer escalations
- Assist in new hire training and on boarding
Sales Consultant
Sprint By California Wireless Solutions
11.2012 - 07.2015
- Sell phones and maintain an aggressive gross profit
- Greet potential customers walking by the kiosk
- Perform daily call backs to ensure customer satisfaction and decrease remorse returns and exchanges
- Generate promoter scores post transactions
- Educate customers how to use their phones and other connect devices
Education
San Jose City College
San Jose, CAHigh School Diploma -
William C. Overfelt High School
San Jose 2012
Skills
- Licensed Real Estate Agent
- Sales expertise
- Team leadership and coaching
- Bilingual
- Strategic thinker
- Time management expert
- Talent Recruitment
- Relationship building and management
Timeline
Property Manager
Private Practice
06.2021 - Current
Store Manager
T-Mobile
12.2019 - Current
Assistant Store Manager
Sprint
03.2017 - 12.2019
Lead Sales Consultant
Sprint Corporate
08.2015 - 10.2016
Sales Consultant
Sprint By California Wireless Solutions
11.2012 - 07.2015
San Jose City College
High School Diploma -
William C. Overfelt High School
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