Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Robert Brandon Morell

Collingswood,NJ

Summary

Highly efficient, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

7
7
years of professional experience

Work History

Wingstop Crew Member

Wingstop Restaurant
08.2022 - 08.2023
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Accurately operated cash register to process customer payments.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Filled out daily shift log to record amount of food prepared, used and leftover.

Wingstop Crew Member

Wingstop Restaurant
08.2020 - 08.2022
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.carriers.
  • Stocked shelves to organize aisles in assigned department.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Wingstop Crew Member

Wingstop Restaurant
02.2018 - 08.2020
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Observed customer purchases in line and differentiated between standard portions.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Brewed coffee and tea and changed out drink station syrups.
  • Completed milkshakes and ice cream desserts for customers.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Stocked shelves to organize aisles in assigned department.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Assisted other team members to achieve goals.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Subway Team Member

SUBWAY®Restaurants
01.2017 - 02.2018
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Assisted customers in selecting merchandise best suited to needs.
  • Evaluated customer needs and feedback to drive product and service improvements.

Education

Culinary Arts - Culinary Arts

Instituto De Banca Y Comercio - San Juan
San Juan, PR
06.2016

High School Diploma -

Ponce Technical School
Arecibo, PR
06.2014

Skills

  • Point-of-Sale (POS) Software
  • Daily Food Preparation
  • Table and Dining Room Setup
  • Radar System Operation
  • Order Delivery Practices
  • Raw Materials Handling
  • Service-Orientation
  • Coordinating Reservations
  • Restaurant Operation
  • Food Production Processes
  • Spanish Fluency
  • Hospitality Service Expertise
  • Positive Company Representation
  • Workplace Efficiency
  • Cash Handling
  • Serve Customers
  • Recipe Adjustments
  • Housekeeping
  • Verbal and Written Communication
  • Clear Communication
  • Knowledge of State Regulations

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Wingstop Crew Member

Wingstop Restaurant
08.2022 - 08.2023

Wingstop Crew Member

Wingstop Restaurant
08.2020 - 08.2022

Wingstop Crew Member

Wingstop Restaurant
02.2018 - 08.2020

Subway Team Member

SUBWAY®Restaurants
01.2017 - 02.2018

Culinary Arts - Culinary Arts

Instituto De Banca Y Comercio - San Juan

High School Diploma -

Ponce Technical School

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Robert Brandon Morell