Developed and managed a team of 7 material handlers, improving visibility and agility for over 5,000 orders in progress, which led to better decision-making and a 20% increase in operational productivity.
Leveraged SAP and GUI scripting to design and implement inventory management tools and procedures to improve operational accuracy, and increase processing speed by over 80%.
Implemented planning tools to facilitate communication of cross-functional teams, leading to consistent operator instructions, reducing operational complexity by over 60%.
Finalist in team innovation competition, proposed a UAM mesh network system to improve UAV communication and safety.
Championed multiple continuous improvement initiatives to reduce the number of lost or past-due orders and time to locate orders.
Program Management Intern
Benchmark
Tempe, AZ
12.2023 - 05.2024
Designed a comprehensive 3-step proposal to streamline purchasing, anticipating 80% fewer purchase order discrepancies, 30% faster approvals, and 35% less expedited spending.
Orchestrated production layout and inventory procedures for a multi-million dollar contract, ensuring capacity requirements were met.
Oversaw the development and upkeep of both internal and external documentation, implementing robust control procedures, ensuring consistency and reliability across 24 global teams, ensuring project success, and legal compliance.
Built a 4-step interview/onboarding framework, reducing onboarding time by 10% and enhancing recruitment equity and uniformity.
Operations Management Intern
J.B. Hunt
Tempe, AZ
03.2023 - 09.2023
Managed daily operations of a 14-driver fleet, optimizing efficiency while maintaining DOT compliance and achieving over 95% customer and driver satisfaction.
Proposed a 3-step process improvement plan to mitigate trailer loss and theft by 60% while enhancing manager visibility.
Collaborated with drivers and suppliers to develop detailed digital route books, ensuring delivery consistency and reducing onboarding time by 15%.
Conducted comprehensive inspections and scheduled maintenance in a timely manner, reducing equipment failure/downtime by 15% and ensuring DOT compliance and driver safety.
Generated and analyzed safety and financial reports to monitor trends, resulting in a 5% year-over-year improvement.
Education
Bachelor of Science - Supply Chain Management
Barrett, The Honors College at Arizona State
Tempe, AZ
12.2024
Skills
Advanced Professional Proficiency: Excel / Microsoft Office / Power BI / SAP and GUI scripting
General Professional Proficiency: Tableau/SQL/JavaScript
Limited Working Proficiency: Spanish
Maven Certification for implementation of new systems
BOM Intelligence Certification
In Progress: Six Sigma Green Belt
Entrepreneurship
Business Owner/Bicycle Mechanic03/2016 to Current
Completed specialized technical work, and general maintenance on 100+ bikes.
Mentored others on how to complete basic and specialized bike maintenance procedures.
Coordinated with clients and suppliers to ensure smooth operation and transparency throughout the project.
Partnered with a global nonprofit organization to organize and run annual bike donation drives, providing transportation and joy to thousands of children and adults in 24 developing countries.