Robert C Hall
Solana Beach,CA
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
San Diego Yacht Club
San Diego, CA
04.2022 - Current
- Delivered a Gold Standard of service
- High volume service
- Upheld high standards of safety and sanitation
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Server/General Manager
Naked Café
Solana Beach, CA
07.2021 - 12.2021
- Oversaw open and close of the restaurant
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Store Manager
Sleep First Mattress Center
Rocklin, CA
12.2018 - 12.2020
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Head Chef
The Hillcrest Landing
Yuba City, CA
01.2017 - 12.2018
- Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
- Hired, managed and trained kitchen staff.
- Monitored line processes to maintain consistency in quality, quantity and presentation.
- Created recipes and prepared advanced dishes.
- Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
General Manager
The Refuge
Yuba City, CA
01.2016 - 01.2017
- Incorporate local farms products
- Collaborate with Head Chef on menu development
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Owner/Operator
Blue Goose Cleaning Service
Yuba City, CA
01.2013 - 01.2016
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Server/Trainer
Pearl on The River
Sacramento, CA
02.2011 - 01.2013
- Ambassador of the restaurant through media
- Private dinning execution
- Co-Produce with owner for special events
- Provide a gold standard of service
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
Education
Associate of Science - Culinary Arts
Yuba College
Marysville, CA06.2016
Associate of Science - Health
Yuba College
Marysville, CA06.2016
High School Diploma -
Marysville High School
Marysville, CA06.2000
Skills
- Warm and Friendly
- Team Player
- High-Volume Dining
- Special Requests and Substitutions
- Food and Beverage Service
- Conflict and Complaint Resolution
- Customer Service and Rapport
- Bathroom Servicing
Certification
ServSafe Manager Certification
Timeline
Server
San Diego Yacht Club
04.2022 - Current
Server/General Manager
Naked Café
07.2021 - 12.2021
Store Manager
Sleep First Mattress Center
12.2018 - 12.2020
Head Chef
The Hillcrest Landing
01.2017 - 12.2018
General Manager
The Refuge
01.2016 - 01.2017
Owner/Operator
Blue Goose Cleaning Service
01.2013 - 01.2016
Server/Trainer
Pearl on The River
02.2011 - 01.2013
Associate of Science - Culinary Arts
Yuba College
Associate of Science - Health
Yuba College
High School Diploma -
Marysville High School
ServSafe Manager Certification
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