Robert C. Kuikman

• Introduced prospective tenants to types of units available and performed tours of premises.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Coordinated with janitorial and engineering staff on maintenance and upkeep.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
• Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
• Followed up on delinquent tenants and coordinated collection procedures.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
• Communicated effectively with owners, residents, and on-site associates.
• Responded to Common Area Maintenance (CAM) inquiries.
• Maximized rental income while minimizing expenses through effective planning and control.
• Developed annual operating budgets and forecasts, as well as sales and marketing plans.
• Implemented and enforced policies and procedures to maintain properties to highest standards.
• Kept properties in compliance with local, state, and federal regulations.
• Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
• Conducted regular inspections of both interior and exterior of properties for damage.
• Coordinated appointments to show marketed properties.
• Delivered emergency 24-hour on-call service for tenants on building issues.
• Collected and maintained careful records of rental payments and payment dates.

Residential renovation and custom home builder

January 1998 - June 2013

• Communicated with stakeholders on job milestones.
• Supported construction and extraction workers to facilitate timely completion of projects.
• Provided feedback to workers on job performance and safety procedures.
• Directed projects according to schedule and quality demands.
• Documented construction and extraction workers' hours, wages and other pertinent information.
• Assisted in recruiting and hiring new construction and extraction workers.
• Sourced suppliers and purchased necessary materials for work.
• Oversaw daily operations at site, keeping project moving at optimal pace.
• Monitored job progress and performance of subcontractors to complete projects prior to deadlines.
• Created and implemented plans to maximize efficiency of workers.
• Developed and maintained positive relationships with clients and other stakeholders.