Robert C. McCoy
Sayville,NY
Summary
Adept in customer service, I excelled at TopGolf by enhancing guest experiences through effective teamwork and problem-solving. My quick learning ability and collaboration skills led to significant improvements in service quality and efficiency, showcasing my commitment to excellence and ability to drive positive outcomes in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Food Runner/Customer Service Representative
TopGolf
Holtsville, NY
07.2023 - 08.2024
- Greeted guests with friendliness and professionalism.
- Transferred supplies and ingredients between storage and kitchen areas by hand or cart.
- Participated in ongoing training to enhance job skills and knowledge.
- Facilitated communication between the kitchen and the dining staff to enhance guest experience.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Monitored food quality before serving, ensuring all dishes met establishment standards.
Server/Restaurant Cashier (seasonal)
Poppa Mia's Italian Ice House
West Sayville, NY
06.2022 - 10.2022
- Served food and beverages to patrons and immediately remedied issues with orders.
- Upheld high standards of sanitation in accordance with health department regulations.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
Accounting and Finance
Coastal Carolina University
Conway, SC12-2024
High School Diploma -
Sayville High School
West Sayville, NY06-2024
Skills
- Cash handling
- Problem-solving
- Quick learner
- Teamwork and collaboration
- Issue resolution
- Valid Driver's license
- Opening and closing procedures
- Proficient in Google and Microsoft Applications
Affiliations
Varsity Baseball, Sayville HS 2024, Travel Baseball 2013-2022, JV Golf, Sayville HS 2021-22, Sport enthusiast
Timeline
Food Runner/Customer Service Representative
TopGolf
07.2023 - 08.2024
Server/Restaurant Cashier (seasonal)
Poppa Mia's Italian Ice House
06.2022 - 10.2022
Accounting and Finance
Coastal Carolina University
High School Diploma -
Sayville High School
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