Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Certification
Volunteerism
Timeline
Generic
ROBERT CARMODY

ROBERT CARMODY

Albuquerque,NM

Summary

Accomplished Agent with a proven track record of exceeding aggressive sales objectives and outpacing competitors. Known for strong interpersonal skills and approachable leadership style. Diverse real estate background and extensive knowledge of the industry, market and consumer trends.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Principal Agent

Redfin Corp
02.2023 - 07.2023
  • Senior-level agent responsible for residential sales & related services in the Albuquerque and Santa Fe areas
  • Leadership position responsible for mentoring 5-7 Associate level agents, responsible for weekly one-on-one sessions, and reporting to regional management
  • Manage a pipeline of about 30 active buyers and sellers, with a database of more than 150 prospects
  • Utilized Redfin CRM/Agent Tools system to schedule home tours and consultations, manage transaction paperwork, communicate with support staff and third-party vendors, and schedule customer follow-up calls and interoffice messages
  • Effectively communicate the Redfin value proposition to customers and deliver value with each customer engagement
  • Conduct in-home consultations for prospective home sellers, present marketing services and interpret sales data & trend reports, and seek customers' commitment to work with Redfin
  • Develop and implement new strategies to attract and retain clients in a highly competitive real estate market
  • Collaborate with the regional Sales Manager to identify and implement strategies to increase sales productivity and achieve team targets
  • Develop and conduct training programs for new Associate Agents to ensure they are fully equipped to effectively support the Principal/Senior Agents in their sales and related services
  • Build and maintain strong relationships with local vendors, such as photographers, home inspectors, and contractors, to ensure high-quality services and timely execution of tasks for clients
  • Provide expert advice and guidance for pricing residential properties based on market trends and analysis, as well as assistance in estimating and budgeting costs and benefits of value-added improvements.

Senior Agent

RE/MAX
09.2018 - 02.2023
  • Top 10% for combined buyer/seller sales in the Albuquerque metro area market (approx 5,000 agents)
  • Top 3% for seller services or listings sold in the Albuquerque metro area market
  • #57 UpNest Partner on UpNest's annual nationwide Top 100 list, and only agent in New Mexico to be ranked.
  • Obtained certifications as a Negotiations Expert, Green Building Specialist, and Military Relocation Specialist
  • Awarded as an Assisted Agent for outstanding customer service and sales production.
  • Developed and implemented new marketing strategies, resulting in increased brand awareness and lead generation opportunities.

Associate Broker and Team Leader

Keller Williams
09.2009 - 08.2018
  • Appointed member of the Agent Leadership Council for 5 consecutive years, during which time, the market grew in agent count and units sold from 3rd to 1st place in New Mexico.
  • Leader of the Career Development Committee for 3 consecutive years, and helped develop and launch a highly successful coaching program for agents with less than $3m in annual sales production.
  • Project Sales Manager and exclusive listing broker of a 26-unit subdivision, and responsible for the production of all marketing materials, branding, providing staging for a model home, staffing model home daily, lead tracking, analyzing sales data and trend reports, and leading a bi-weekly investor call.
  • Top 10% of the market for annual sales production
  • Top 3% of the market for Seller Services or Listings Sold per year
  • Handled all aspects of the residential sales cycle for hundreds of home sellers, buyers, investors, and developers throughout the Greater Albuquerque area.
  • Obtained certification as a Short Sale Negotiating Expert and assisted customers faced with financial hardships and negative equity circumstances, often in conjunction with declining home values.
  • Developed, updated, and implemented a comprehensive marketing strategy to attract new clients and increase brand awareness.
  • Managed and maintained a database of potential clients, including their contact information and preferences, to ensure the effectiveness of personalized and targeted marketing.
  • Identified and analyzed market trends, competition, and potential business opportunities to develop and recommend strategies to increase market share and annual sales
  • Mastered and implemented the Economic and Budget business models from the Millionaire Real Estate Agent book.
  • Provide personalized and professional guidance to clients on real estate investment strategies based on their individual goals and financial situations
  • Developed and executed a training program for new and existing associates to enhance their skills and knowledge in real estate sales and negotiations.
  • Completed BOLD by Keller Williams twice, along with team members, which is a high-intensity sales coaching program
  • Keller Williams Faculty Member and regularly led training and career development courses on Seller Services, preparing accurate CMAs, and customer/listing retention.
  • Streamlined operations by automating processes, leading to increased efficiency and time savings for the team.
  • Collaborate closely with other brokers, creating a productive work environment that fosters teamwork and shared knowledge.
  • Assist clients in negotiating contracts for optimal results, ensuring their interests are protected throughout the process.
  • Conduct thorough property evaluations to provide accurate pricing recommendations to clients based on market trends and property conditions.
  • Expand referral network by attending industry events, and building professional relationships with colleagues and agents, leading to increased business opportunities.
  • Provide comprehensive training for new associates, fostering a supportive learning environment that encourages growth within the company.

Associate Broker and Team Leader

Coldwell Banker Real Estate
12.2005 - 08.2009
  • Expanded from operating as an individual agent to team, hiring support staff and sales person(s).
  • Worked closely with senior management and human resources to build job descriptions, implement best practices, and set individual and team goals.
  • Attended national training conferences and regional leadership development events for top-producing agents and agent-led teams.
  • Joined the Coldwell Banker Global Relocation Team and assisted customers with transactions involving employer-provided relocation benefits or assistance.
  • Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
  • Developed strong relationships with clients through regular communication, understanding their needs, and offering suitable solutions.
  • Increased sales revenue by implementing effective marketing strategies and utilizing market research to identify potential clients.
  • Streamlined operations by automating processes, leading to increased efficiency and time savings for the team.
  • Monitored market trends regularly to stay informed about current conditions and advise clients accordingly for strategic decision-making purposes.

B2B Sales Consultant

Sprint PCS
02.2004 - 04.2006
  • 828 Sales Consultant at Sprint PCS in the wireless market
  • New multi-line accounts, equipment sales, group rate programs, and contract renewals for small to medium-sized organizations.
  • Implemented targeted marketing strategies for improved client acquisition and retention.
  • Assisted with troubleshooting equipment and networking issues, and provided general account support during routine in-person visits and presentations
  • Recognized as a 'Sprint Superstar' for 2 consecutive years for annual new account sales, and recognized by Motorola & Blackberry for equipment sales
  • Identified new market opportunities and potential customers for 828 sales, and developed strategies to target and acquire their business
  • Utilized data analysis to identify potential target industries and create presentations to acquire new 828 customers in those industries or organizations
  • Consistently exceeded sales targets by developing and implementing effective sales strategies and techniques
  • Maintained a strong understanding of the wireless market, including industry trends, competitors, and customer needs, to effectively position Sprint PCS products and services
  • Developed and delivered sales presentations and proposals to potential 828 customers, highlighting the unique value proposition of Sprint PCS products and services

Education

NM Associate Broker's License -

KAPLAN Real Estate School
Albuquerque, NM
11.2005

BBA - Marketing Management

University of N.M. - Anderson School of Management
Albuquerque, NM
05.2005

Skills

  • Residential Property Renovations and Design
  • Consultative Selling
  • Data Analysis
  • Business Development
  • Franchise Operations
  • Multiple CRM Systems
  • Microsoft Office and Outlook
  • Adobe Software
  • Google Platform
  • Customer Service/Resolutions
  • Sales Management
  • A to Z Sales Cycle
  • Marketing Strategy
  • Home Buying/Selling Process
  • Marketing Management
  • Real Estate Investment
  • Transaction Management
  • Database Management
  • Prospecting
  • Networking
  • Problem-Solving
  • Team Management
  • Customer Relationship Management
  • Market Research
  • Sales Coaching
  • Business Planning
  • Product and Service Knowledge
  • Operations Management
  • Performance Analysis
  • Talent Acquisition
  • Financial Acumen
  • Marketing Strategy
  • Staff Training
  • Project Management
  • Public Relations
  • Cross-functional Collaboration
  • Regulatory Compliance
  • Process Improvement
  • Team Leadership
  • Risk Assessment

Affiliations

  • National Association of Realtors
  • Realtors Association of New Mexico
  • Greater Albuquerque Association of Realtors
  • Southwest MLS
  • Santa Fe MLS

Certification

  • Licensed Associate Broker in NM - 2005 - Present
  • Certified Negotiations Expert
  • Build Green New Mexico Specialist
  • Military Relocation Specialist
  • Certified Short Sale Negotiations Expert

Volunteerism

  • Wounded Warriors Project
  • Ronald McDonald House
  • Leukemia & Lymphoma Society
  • APS Title 1 Project

Timeline

Principal Agent

Redfin Corp
02.2023 - 07.2023

Senior Agent

RE/MAX
09.2018 - 02.2023

Associate Broker and Team Leader

Keller Williams
09.2009 - 08.2018

Associate Broker and Team Leader

Coldwell Banker Real Estate
12.2005 - 08.2009

B2B Sales Consultant

Sprint PCS
02.2004 - 04.2006

NM Associate Broker's License -

KAPLAN Real Estate School

BBA - Marketing Management

University of N.M. - Anderson School of Management

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