Robert Curtis Brown
San Pablo,CA
Summary
Responsible for overseeing funeral services, arranging transfer of remains to funeral home, discussing/consulting with family regarding the funeral service, funeral cost and product selection, completion of legal documents, processing payments. Handle death certificate processing and filing, janitorial and maintenance of the building. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
Work History
Security Officer (PT)
Longs Protection Service
Oakland, CA
03.2018 - Current
- Monitored surveillance cameras and responded to suspicious activity.
- Enforced access control measures in accordance with established procedures.
- Provided escorts for visitors as needed throughout the facility.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
Funeral Home Counselor
Fouches'Hudson Funeral HOme
Oakland, CA
10.2011 - Current
- Managed load of multiple cases on consistent basis.
- Created a safe and supportive environment where clients felt comfortable discussing their challenges.
Transit Bus Operator
Ac Transit
Oakland, CA
06.1997 - 12.2009
- Monitored passengers to ensure they followed safety regulations and paid fares.
- Performed minor repairs such as changing light bulbs, fuses, tires, and brakes when necessary.
- Adhered to all traffic laws including speed limits, stop signs, signals..
Funeral Counselor
Chapel of the Chimes
Hayward, CA
07.2007 - 07.2009
- Greeted mourners and directed them to seating areas.
- Conducted administrative tasks such as filing paperwork, answering phones, and responding to emails related to funerals.
- Assisted families with funeral arrangements, including selecting caskets and urns.
Funeral Counselor
Wilson and Kratzer Mortuaries
Richmond, CA
06.2005 - 11.2007
- Implemented therapeutic techniques such as cognitive behavioral therapy, dialectical behavior therapy, mindfulness training., into practice.
- Developed treatment plans to address client needs.
Education
Associate of Arts - Criminal Justice
Contra Costa College
San Pablo, CA06-1977
Some College (No Degree) - Funeral Education
San Francisco College of Mortuary Science
San Francisco, CASkills
- Family Counseling
- Pricing Structures
- OSHA Regulations
- MS Word, Excel, and Outlook
- B2B experience
- Professional Appearance
- Effective Communication
- Adaptability and Flexibility
Timeline
Security Officer (PT)
Longs Protection Service
03.2018 - Current
Funeral Home Counselor
Fouches'Hudson Funeral HOme
10.2011 - Current
Funeral Counselor
Chapel of the Chimes
07.2007 - 07.2009
Funeral Counselor
Wilson and Kratzer Mortuaries
06.2005 - 11.2007
Transit Bus Operator
Ac Transit
06.1997 - 12.2009
Associate of Arts - Criminal Justice
Contra Costa College
Some College (No Degree) - Funeral Education
San Francisco College of Mortuary Science
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