Robert D. Rodriguez Jr
Pico Rivera,CA
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
25
25
years of professional experience
Work History
Account Manager
Supplyed.com
11.2021 - 05.2023
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
National Sales Manager
Campo Co
06.2020 - 05.2021
- Exceeded targets by building, directing and motivating high-performing sales team.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Met with customers to give sales presentations, negotiate contracts and promote services.
- Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
Regional Account Manager
Grand General Accessories Mfg
09.2011 - 07.2019
- Provided internal sales support, prepared orders, and executed product marketing activities for pre-defined regional territory
- Participated and contributed to sales group meetings dealing with targets and forecast
- Performed credit authorizations, verified clients' sales histories, and compiled monthly sales reports
- Continually surpassed sales goal each quarter by focusing on strong customer interaction and strategic sales approaches
- Communicated by phone, email and traveled for face to face contact for 301 accounts.
- Reviewed orders and client requests to streamline delivery services and resolve material shortages.
Paint Associate
Home Depot
02.2005 - 09.2011
- Assisted in providing customers with Paint inquiries and options for interior and exterior surfaces
- Frequently delivered paint demonstrations to the public and provided problem solving support
- Trained and managed six employees in product knowledge and current painting techniques
Auto Parts Salesman & Cashier
Auto Zone
08.2003 - 01.2004
- Executed daily sales operations of automobile products, while meeting monthly sales goals
- Responded to customers inquiries relating to auto parts and accessories
- Worked in a team setting to provide superior customer service and maintain corporate retail store requirements
Field Artillery Cannon Crewmember
United States Army
07.1998 - 07.2001
- Performed basic military operations and maintained equipment
- Active member of the Field Artillery Unit
- Maintained excellent military standards, while providing leadership and guidance to fellow soldiers
- Supported infantry and tank units with howitzer cannons during combat and played crucial roles in battlefield success.
- Operated self-propelled howitzers and ammunition trucks safely.
Education
Bachelor of Arts - United States History
California State University - Los Angeles
Los Angeles, CA06.2007
Skills
- Knowledge of
- Microsoft applications (Word, Excel, PowerPoint, Navision, Outlook) (15 years)
- Sales Solutions
- Business Negotiation
- Order Management
- New Account Creation
- Business Development
- Strategic Planning
- Cost Reviewing
- Product and Service Sales
- Time Management
- Account Management
Accomplishments
- Product Marketing - Offered comparable product substitutions and alternative locations to clients when desired merchandise was out-of-stock.
- MS Excel - Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.
- Supervised team of 3 staff members.
Little League Baseball coach
Assistant coach with my brother at Salazar Park 9-10 year divsion
Timeline
Account Manager
Supplyed.com
11.2021 - 05.2023
National Sales Manager
Campo Co
06.2020 - 05.2021
Regional Account Manager
Grand General Accessories Mfg
09.2011 - 07.2019
Paint Associate
Home Depot
02.2005 - 09.2011
Auto Parts Salesman & Cashier
Auto Zone
08.2003 - 01.2004
Field Artillery Cannon Crewmember
United States Army
07.1998 - 07.2001
Bachelor of Arts - United States History
California State University - Los Angeles
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