Robert D. Rodriguez Jr

• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Oversaw new business development and customer servicing.
• Liaised between account holders and various departments.
• Contributed to annual revenue goals by selling new services and developing new accounts.
• Demonstrated exceptional problem-solving abilities by resolving complex customer issues promptly and professionally, maintaining client trust.
• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.

• Exceeded targets by building, directing and motivating high-performing sales team.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Met with customers to give sales presentations, negotiate contracts and promote services.
• sales targets.
• Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
• Established and adjusted selling prices by monitoring costs, competition and supply and demand.

• Provided internal sales support, prepared orders, and executed product marketing activities for pre-defined regional territory
• Participated and contributed to sales group meetings dealing with targets and forecast
• Performed credit authorizations, verified clients' sales histories, and compiled monthly sales reports
• Continually surpassed sales goal each quarter by focusing on strong customer interaction and strategic sales approaches
• Communicated by phone, email and traveled for face to face contact for 301 accounts.
• Reviewed orders and client requests to streamline delivery services and resolve material shortages.

• Performed basic military operations and maintained equipment
• Active member of the Field Artillery Unit
• Maintained excellent military standards, while providing leadership and guidance to fellow soldiers
• Supported infantry and tank units with howitzer cannons during combat and played crucial roles in battlefield success.
• Operated self-propelled howitzers and ammunition trucks safely.

GPA: 3.02