Excel
Robert Druan
J
Ayer,Massachusetts
Summary
Self-motivated Territory Sales Manager with 15-year background in managing accounts for assigned territories and selling products ethically and with market-driven approaches. Skillfully enhance distribution and availability of products to achieve targeted territorial growth.
Overview
28
28
years of professional experience
Work History
Territory Sales Manager
KeHE Distribution
08.2008 - Current
- Maintained a deep understanding of industry trends, enabling informed decisions on sales strategies and product offerings.
- Grew businesses by adopting market expansion strategy to serve different customer needs.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
- Attended trade shows and industry events to promote company products and services.
- Drove sales by developing multi-million dollar contract sales.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Resolved problems, improved operations and provided exceptional service.
Sales Associate
SWB Specialty Foods
05.2007 - 07.2008
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Manager
Light N Liesure
07.1996 - 04.2007
- Onboarded new employees with training and new hire documentation.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Developed and maintained relationships with customers and suppliers through account development.
Education
High School Diploma -
Joseph Case High School
Swansea, MA 05.2001 -
Skills
Issue Resolution
Accomplishments
- Collaborated with team of 4-6 in the development of Multiple store resets or initial setups .
- Achieved New item introductions through effectively helping with Team Resets based on new items to marketplace
Additional Information
I have worked for KeHE for 16 years and have held numerous positions within the company - Chain store sales/ merchandising , Independent account sales/merchandising . I have covered an area from New Jersey to the Canadian Border and all points in between. I have always been willing to do whatever tasks/jobs were assigned to myself or my team regardless of the location or accomodations . I have been through at least 5 restructure processes during our growth over my tenure and never complained and have until recently had to learn most procedures on my own . KeHE Culture is that of Making Lives Better and it has Done that for myself over the last 16 years and I look forward to the opportunity to continue growing along with KeHE .
Software
Word
Power Point
Power BI
Golf ,Bowling, Fishing , Volunteering
When I have time I enjoy a nice leisurely round of Golf although I'm not a scratch golfer. I have been President of the largest league in Worcester county( 32 teams ) for 15 years . I volunteer for Cancer survivors fishing tournaments and walks as I myself am a stage 4 Cancer survivor . I also volunteer for special needs fishing derby's , breakfast events and feed the homeless during the holidays.
Timeline
Territory Sales Manager
KeHE Distribution
08.2008 - Current
Sales Associate
SWB Specialty Foods
05.2007 - 07.2008
High School Diploma -
Joseph Case High School
05.2001 -
Manager
Light N Liesure
07.1996 - 04.2007