Robert E Egstad II

Work History

Maintenance Technician

NP Dodge Property Management

05.2013 - 01.2025

Operated varied hand and power tools to complete repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Followed safety protocols to minimize workplace accidents.
Inspected and maintained equipment to keep items in top working condition.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
Installed new locks, door handles, and door closers.
Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Monitored and documented work performance in maintenance logs in compliance with company guidelines.
Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
Enhanced safety measures by performing routine inspections and identifying potential hazards.
Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
Developed and implemented strategies to improve maintenance processes.
Liaised with vendors to ensure timely delivery of essential parts and materials for repairs or replacements.
Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
Enhanced guest satisfaction in facility areas by maintaining high standard of cleanliness and functionality.
Facilitated smoother operation of HVAC systems through regular maintenance and updates.
Followed instructions from supervisor regarding daily job tasks and duties.
Repaired and replaced pumps, valves and motors.
Rewired and replaced faulty electrical components in equipment.
Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
Reported issues to property manager so effective resolutions could be put into place.
Executed tasks within time and budget constraints.
Installed and maintained plumbing and HVAC systems.
Positively engaged with customers and maintained professional appearance as company representative.
Safely and effectively handled wide range of cleaning products and solutions.
Ensured smoother operations, maintaining accurate records of all maintenance activities.

Manager of Operations

Ameristar Casino And Hotel

02.2012 - 05.2013

Analyzed current processes for opportunities to reduce waste and improve efficiency.
Fostered collaboration among departments for improved communication and teamwork.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
Enhanced team productivity by providing effective training programs and performance management systems.
Managed cross-functional teams for successful project completion and timely delivery.
Mentored junior team members in their career progression pathing endeavors towards managerial roles within the company structure framework.
Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
Implemented customer feedback system to identify areas for service improvement, leading to increased customer satisfaction scores.
Led team meetings to discuss performance metrics, fostering culture of continuous improvement and accountability.
Improved team morale with regular feedback sessions and recognition of outstanding performance.
Supervised operations staff and kept employees compliant with company policies and procedures.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assisted in recruiting, hiring and training of team members.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Maintenance Supervisor

Overlook Apartments

06.2001 - 02.2012

Coordinated preventative maintenance schedules, verifying equipment safety and function.
Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
Supervised 4 employees and scheduled shifts.
Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.
Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
Coordinated scheduled shutdowns for major equipment overhauls, minimizing disruption to production schedules while maximizing asset longevity.
Mentored junior technicians through hands-on training, fostering a culture of teamwork and knowledge sharing within the maintenance department.
Analyzed and identified equipment failure root causes and initiated correction actions.
Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
Tracked and managed department costs for good budget adherence.
Negotiated contracts with vendors for cost-effective materials procurement.
Collaborated with cross-functional teams to develop budgets for maintenance projects, prioritizing tasks based on urgency and costeffectiveness.
Provided guidance to management regarding project bids for onsite improvements.
Promoted continuous improvement by encouraging staff to suggest innovative ideas for process enhancements and cost-saving initiatives.
Fostered a positive work environment that led to high employee morale and retention rates, while consistently meeting performance expectations.
Procured pricing information from various vendors to support cost-effective purchasing.
Assisted in the planning and execution of facility expansions, ensuring proper installation of new equipment and seamless integration with existing systems.
Implemented energy-saving initiatives by identifying areas for improvement in equipment operation and facility management practices.
Scheduled and oversaw maintenance, repair and installation activities.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Utilized proper tools and materials to adhere to safety guidelines.
Created and maintained daily and weekly reports for upper management.
Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
Supervised team of installers and mechanics to complete work on time and to company standards.
Monitored safety compliance to maintain strict standards and protect team members from harm.
Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
Organized ongoing maintenance schedules to boost system performance.
Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
Contributed to development, implementation, and execution of maintenance programs.
Monitored product quality and communicated necessary improvements to site superintendent.
Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
Reviewed and studied blueprints to double-check installation and implementation project requirements.
Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.

Summary

Overview

Work History

Maintenance Technician

Manager of Operations

Maintenance Supervisor

Education

High School Diploma -

Skills

Certification

Work Availability

Affiliations

Work Preference

Work Type

Work Location

Important To Me

Timeline

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