ROBERT F. JACKSON III
Ellenwood,GA
Overview
3
3
years of post-secondary education
Work History
Media Intern
Liger Partners
Atlanta, GA
- Analyzed media engagement and produced tracking reports.
- Put together and distributed press kits and other materials.
- Engaged in photography, graphic design and video content creation.
- Planned and adhered to content calendars and made scheduled posts.
- Performed data analysis on previous campaigns to optimize current campaign strategies.
- Developed ads to increase brand awareness and sales.
- Managed and created content for company social media outlets.
- Stayed on top of current [Type] trends.
- Completed in-depth research into topics such as [Name], [Name] and [Name].
Customer Service Representative
Dick's
Atlanta, GA
12.2017 - 03.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up during COVID-19 restriction
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services and company information.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
Marketing Specialist
Trammell & Cash Technologies Inc
ELLENWOOD, GA
- Developed technical and non-technical marketing presentations, public relations campaigns, articles and newsletters.
- Planned marketing initiatives and leveraged referral networks to promote business development.
Stock Associate
Target
Atlanta, GA
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Placed orders for new supplies based on established needs and special circumstances.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
- Answered customer questions and provided detailed product information.
Education
BACHELOR OF ARTS - Film/Video Production And Digital Marketing
Oglethorpe University
Atlanta, GA 08.2019 - Current
Skills
Adobe Premiere Pro
Final Cut Pro
Digital Marketing and Filmmaking
Business Management
Adobe Animate
Davinci Resolve Studio
IMovie
LiveStream Switch Board
PowerPoint
Google Slides
Excel
Digital Storytelling
Create Studio Video Leap
Black Magic Cameras
PowToon
Content Development
Timeline
BACHELOR OF ARTS - Film/Video Production And Digital Marketing
Oglethorpe University
08.2019 - Current
Customer Service Representative
Dick's
12.2017 - 03.2018
Media Intern
Liger Partners
Marketing Specialist
Trammell & Cash Technologies Inc
Stock Associate
Target