Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Childhood toy preservist, vintage hot wheel collector, custom bike builder, father to my young boy.
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Steve Ridgway

Phoenix,AZ

Summary

Adept in report writing and environmental quality, I excelled at Mitsubishi by significantly enhancing vehicle performance and compliance. My expertise in information verification and a strong sense of responsibility led to a notable improvement in service efficiency. Skilled at both technical diagnostics and fostering professional relationships, I consistently delivered results beyond expectations. Experienced Service Tech with extensive knowledge of vehicle testing, emissions compliance & testing, maintenance and repair. Adept at reading and understanding technical documentation, component & system fabrication. Excellent customer service, time management and multitasking abilities within specific deadlines.

Overview

40
40
years of professional experience
1
1
Certificate

Work History

Automotive Recon-Tech & Emissions Officer

Mark Enterprises
07.2023 - Current

*Inspect & evaluate vehicle condition from auction purchases, trades, and Kelly Blue Book purchases.


*Perform emissions testing using specific analyzer and submit Certificate of Inspection to ADEQ as outlined in state guidelines.


*Propose recommended repairs based on safety and function, perform authorized repairs only.





Automotive Technician & Emissions Officer

Bell Road Mitsubishi
11.2020 - 07.2023
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Performed emissions testing on required vehicles & repaired to ADEQ compliance if needed.
  • RECALLED BACK TO MARK MITSUBISHI UPON NEW SCOTTSDALE LOCATION OPENING IN 2023.

Automotive Technician & Emissions Officer

Mark Mitsubishi
02.2017 - 11.2020
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Perform emissions testing to applicable vehicles to insure compliance
  • BUSINESS SOLD TO BELL RD MITSUBISHI IN 2020

U.S. Postal Service Holiday Contract

Parcel Facility West Phoenix
10.2016 - 01.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.

Custom Car Builder / Troubleshooter

Greenway Automotive (friend of Family)
04.2015 - 10.2016
  • Worked closely with owners throughout process to keep projects in line with individual visions.
  • Maintained professional relationships with clients throughout the duration of each project, keeping them informed on progress updates and addressing any concerns as needed.
  • Solved complex construction issues promptly with creative problem-solving abilities, preventing costly delays or compromises in quality.
  • BUSINESS PREPARING FOR CLOSURE DUE TO OWNERS FAILING HEALTH IN 2016

Automotive Technician

Kelly Clark North Phoenix
01.2013 - 04.2015


  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • BUSINESS SOLD TO AAA IN 2015

Dealership Technician & Emissions Officer

Camelback Ford
05.2006 - 11.2012
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Performed emissions testing to required vehicles
  • JOB POSITION ELIMINATED COMPANY WIDE IN 2013

Dealership Technician & Emissions Officer

Mel Clayton Ford
02.2000 - 05.2006
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Performed emissions testing to required vehicles
  • BUSINESS SOLD TO VAN TUYL IN 2006

Service Manager

Kirst Equipment Company
03.1996 - 02.2000
  • Met with customers to discuss service needs and offer available solutions.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Designed fuel systems & exhaust systems for stand-by generators.
  • Dispatched service technicians to trouble-calls, scheduled maintenances, and output testing of stand-by generators
  • BUSINESS SOLD TO COMPEITOR IN EARLY 2000

Automotive Technician & Service Manager

Car Craft Diagnostics
06.1994 - 03.1996
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Ordered shop supplies, parts, & serviced customers
  • BUSINESS CLOSED IN 1996

Automotive Technician

Fletcher's Cobre Tire
01.1990 - 06.1994
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • OPENED BUINESS WITH FRIEND IN 1994

Enlisted Soldier

U.S.Army
06.1984 - 01.1990
  • Secured and protected military property, assets, and personnel.
  • Ensured mission readiness by maintaining personal weapons proficiency, scoring highly on annual qualification tests consistently.
  • Conducted thorough risk assessments for various missions, implementing safety measures that minimized potential hazards to personnel and equipment.
  • Successfully completed multiple deployments in various regions worldwide, adapting to diverse environments and cultures while maintaining peak performance levels.

Education

Associate of Applied Science - Mechanical Engineering

Scottsdale Community College
Scottsdale, AZ
06.1992

Associate of Applied Science - Mechanical Engineering

Paradise Valley Community College
Phoenix, AZ
06.1991

Skills

  • Report Writing
  • Report Preparation
  • Information Verification
  • Environmental Quality

Accomplishments

    Restoring customer muscle cars started early in life as my mother, grandmother & aunt owned muscle cars that instilled a desire to be around those vehicles as much as possible. fabricating show-winning vehicles was a continued path of success as well while honing my abilities in troubleshooting & fabrication. The pinnacle was the creation of a "could've been" 454 SS Camaro comprised of salvage yard parts and a vision. All came to fruition in 2012 with recognition and notoriety of the task undertaken.

Certification

ASE certifications over the years of service, as well as 63 Ford Motor Company chassis certifications.

Timeline

Automotive Recon-Tech & Emissions Officer

Mark Enterprises
07.2023 - Current

Automotive Technician & Emissions Officer

Bell Road Mitsubishi
11.2020 - 07.2023

Automotive Technician & Emissions Officer

Mark Mitsubishi
02.2017 - 11.2020

U.S. Postal Service Holiday Contract

Parcel Facility West Phoenix
10.2016 - 01.2017

Custom Car Builder / Troubleshooter

Greenway Automotive (friend of Family)
04.2015 - 10.2016

Automotive Technician

Kelly Clark North Phoenix
01.2013 - 04.2015

Dealership Technician & Emissions Officer

Camelback Ford
05.2006 - 11.2012

Dealership Technician & Emissions Officer

Mel Clayton Ford
02.2000 - 05.2006

Service Manager

Kirst Equipment Company
03.1996 - 02.2000

Automotive Technician & Service Manager

Car Craft Diagnostics
06.1994 - 03.1996

Automotive Technician

Fletcher's Cobre Tire
01.1990 - 06.1994

Enlisted Soldier

U.S.Army
06.1984 - 01.1990

Associate of Applied Science - Mechanical Engineering

Scottsdale Community College

Associate of Applied Science - Mechanical Engineering

Paradise Valley Community College

Childhood toy preservist, vintage hot wheel collector, custom bike builder, father to my young boy.

As a child, house rules regarding toys was, "put it away, or it gets thrown away".   I watched my cousins fall to that rule and would return my toys back in their boxes for store them where they belonged (closet).  Fast forward to adulthood, the toys I stored were waiting for me upon my return from military service.   From action figures to hot wheels in 1968's beginning, everything just as I left it.


As my adopted boy grew when I became a single parent, building myself a bicycle was necessary to keep up with him on his tricycle.  Since those early days, we now bike on regular basis and average 275 miles a year (weather permitting).

Steve Ridgway