Robert H. Wallman
Overland Park,KS
Summary
Highly motivated Type Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Diligent Job Title with experience in retail settings. Focused on keeping merchandise presentable to maximize business revenue. Effectively demonstrates products, overcomes objections and closes sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships.
Focused Job Title with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid industry background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success.
Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.
Resourceful Sales Agent skilled in convincing, persuading and closing sales deals.
Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.
Talented sales professional with extensive experience in product sales and assessing client needs. Established background as Job TItle in Industry.
Overview
13
13
years of professional experience
Work History
Sales Associate
Lowes Home Improvment
Olathe, KS
03.2007 - 09.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved perfect attendance and on-time record.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Completed orders and organized product deliveries to meet customer timetables.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Developed, marketed and sold full range of products and support services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
Bachelor Of Applied Studies - Building Construction Technology
Southeast Community College Area
Milford07.1971
Skills
- Verbal and Written Communication
- Stockroom Upkeep
- Cash Handling
- Customer Service
- Merchandising
- Following Up with Clients
- Sales Representation
- Sales Communications
- Stockroom Organizing
- Answering Customer Questions
- Checking Inventories
- Speaking Clearly
- Stocking and Receiving
- Upselling Techniques
- Teamwork and Collaboration
Accomplishments
- Supervised team of Number staff members.
- Brought in number new customers.
- Exceeded monthly quota number times.
Timeline
Sales Associate
Lowes Home Improvment
03.2007 - 09.2019
Bachelor Of Applied Studies - Building Construction Technology
Southeast Community College Area
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