Summary
Skills
Work History
Education
Certification
98
Robert Hasbrook

Robert Hasbrook

San Clemente,CA

Summary

Dependable and approachable professional with proven expertise in client service, administrative support, and problem-solving. Known for building strong, long-lasting relationships, staying organized under pressure, and delivering detail-oriented results. Adaptable and team-oriented, committed to efficient operations and delivering positive client experiences.

Skills

  • Microsoft Office Suite
  • Google Workspace
  • Google Analytics/Ads
  • Meta Business Suite/Ads
  • Hootsuite, Hubspot
  • SEMrush, Ahrefs, Moz
  • Salesforce, Shopify, BigCommerce, WordPress
  • Excel workflow and reporting
  • Photoshop, InDesign, Illustrator
  • Teams, Slack, Asana, Zoom - VPN/RD
  • HTML5, CSS3, CAD, AKU, Shaped3D
  • Final Cut Pro, Reels Editor, Pro Logic, Pro Tools

Work History

Insurance Sales & Consultant

State Farm - Insurance & Financial Services
San Clemente, CA
05.2024 - Current
  • Licensed in California and Arizona for Property and Casualty Insurance.
  • Provided personalized insurance solutions, including business, fire, umbrella, commercial, recreational, auto, and others, through warm referrals, cold leads, warm leads, and hot leads.
  • Reviewed policies to identify coverage gaps, boost cross-selling, enhance client protection, and drive conversions.
  • Pursued potential clients, built strong, long-lasting relationships, and gained trust through honest, transparent communication, and educated consulting.
  • Collaborated with Underwriting, Business, Personal Lines, and other departments to streamline workflows and ensure accuracy.
  • Educated clients on insurance terminology and policy details, while managing detailed client records and communications using CRM systems.

Store & Warehouse Manager

Stray Boards – High-End Surf and Watersports Retailer
San Clemente, CA
06.2022 - 05.2024
  • Oversaw and optimized e-commerce, website, social media, and other digital platforms to enhance brand presence and customer engagement, while developing and executing end-to-end marketing and advertising campaigns, driving growth, trust, and sales, concept through completion.
  • Cultivated strong customer relations and boosted sales across in-store, local events, and online channels while managing reputation and community engagement.
  • Directed product inventory management processes, from intake and publishing to sales conversion and performance analysis.
  • Provided strategic consulting on business development, marketing initiatives, and team-building efforts to support organizational goals.

Luxury Sales Representative

Cadillac GMC of Laguna-Niguel
Laguna-Niguel, CA
11.2021 - 04.2022
  • Executed high-line auto and finance sales for Cadillac & GMC, specializing in client relations, lead generation, product expertise, and closing high-value deals, such as 6-figure products with $50k premiums.
  • Served as product specialist and account manager, providing expert guidance throughout the sales process, while collaborating with cross-functional departments including Service, Parts, and Finance.

Service Director Assistant

Cadillac GMC of Laguna-Niguel
Laguna-Niguel, CA
02.2019 - 10.2021
  • Direct assistant to the Service Director of four dealerships and multiple parts departments (10+ motor companies), managing business development, customer and client relations, technician certifications, reputation management, and acted as corporate liaison for GM Motors and Hyundai Motor America.
  • Coordinated vendor relationships, monitored state safety protocols, and ensured corporate compliance.

Internet Marketing Specialist

Bisnar Chase - Law Firm
Newport Beach, CA
03.2016 - 10.2019
  • Researched and translated complex legal data and statistics into clear, accurate content in collaboration with attorneys to support law firm reputation management.
  • Developed and executed marketing strategies aligned with the law firm’s goals and objectives, including advertising, graphic design, video production, photoshoots, scriptwriting, coding, and storyboarding.
  • Created SEO-optimized website content and managed PPC, email, and other digital marketing campaigns to boost search rankings and drive traffic.
  • Managed client and public engagement through timely, professional responses and action across multiple online platforms, while supporting community outreach and participating in local events.

Media & Creative Design Manager

HMM – Advertising & Marketing Company
San Clemente, CA
01.2014 - 03.2016
  • Led end-to-end creative direction and execution for digital, print, and multimedia campaigns across marketing, branding, and advertising initiatives, for high-volume (millions) of campaign pieces.
  • Managed a team of designers, videographers, and content creators to develop compelling visuals, graphics, videos, and interactive media, driving sales and engagement.
  • Collaborated cross-functionally with marketing, sales, and executive leadership to align creative strategies with business goals.
  • Maintained network of industry contacts to generate & retain, new, old & potential customers.

Account Sales Manager

HMM - Advertising & Marketing Company
San Clemente, CA
01.2009 - 12.2014
  • Strategically managed a diverse portfolio of accounts, acting as the primary client liaison to deliver tailored solutions and drive long-term revenue growth.
  • Proactively identified and cultivated new business opportunities by leveraging and expanding existing and prospective customer networks.
  • Analyzed and tracked key sales metrics—including quarterly results and annual forecasts—to optimize sales strategies and exceed targets.
  • Executed targeted field sales research and lead generation initiatives (2009–2011), consistently expanding market reach and pipeline quality.

Education

Associate of Arts - Business Communication / Marketing & Advertising

Saddleback College
Mission Viejo, CA

Certification

Property & Casualty Insurance: CA License #4395509 // AZ License #21259426

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