ROBERT BREWER

Work History

Cintas First Aid And Safety

06.2018 - Current

Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Implemented operational strategies and effectively built customer and employee loyalty.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Implemented business strategies, increasing revenue and effectively targeting new markets.

Cintas First Aid And Safety

04.2017 - 05.2018

Hiring and performance management
Managing overall performance of team
Providing leadership by fostering safe working environment
Achieving sales, profit, inventory, and payroll goals
Managing budget and dealing with operational issues that affect service
Performing goodwill of customers at customer site while maintaining high level of customer satisfaction
Hired, trained and supervised team of service staff members to meet business goals.
Met with customers to discuss service needs and offer available solutions.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Leveraged data and analytics to make informed decisions and drive business improvements.

Loomis Armored

04.2013 - 03.2017

Assessed employee performance and developed improvement plans.
Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Engaged employees in business processes with positive motivational techniques.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Resolved various issues impacting sales management and business operations.

Loomis Armored

03.2007 - 04.2013

Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Increased profit by streamlining operations.
Trained new employees on proper protocols and customer service standards.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Loomis Armored

05.2005 - 03.2007

Responsible for developing, maintaining, supervising and overall management of all operational activities of 130-person branch and two satellite branches
Accountable for high level of service delivery and productivity
Coordinate with sales, other branches and departments, district and corporate staff, other carriers and vendors
Full Profit and Loss Statement responsibility
Developing and implementing short- and long-term operational planning to meet branch goals
Maintain security of cargo and terminal through training, monitoring, and enforcement of policies and procedures