Summary
Overview
Work History
Education
Skills
Timeline
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Robert J. Hitchens

Pembroke Pines,FL

Summary

Detail-oriented team player with strong organizational skills. Ability to process and assign a large caseload for a medium-sized law firm with efficiency and a high degree of accuracy.

Overview

14
14
years of professional experience

Work History

Case Manager

Bronstein & Carmona, P.A.
03.2011 - Current
  • Developed and implemented comprehensive case management plans to adhere to client litigation requirements and goals.
  • Coordinated services between our clients and our attorneys to ensure efficient handling of new litigation files.
  • Researched best practices and developed strategies to improve efficient case intake procedures.
  • Developed and implemented training programs for staff.
  • Monitored program performance and outcomes for successful delivery of services.
  • Liaised with billing department to expedite proper opening and closing of litigation files for billing purposes.
  • Maintained files, records, and chronologies of entry activities.

Education

High School Diploma -

Miramar High School
Miramar, FL
01-1980

General Studies

Knox College
Galesburg, IL
01-1981

General Studies

Broward College
Fort Lauderdale, FL
01-1984

Skills

  • Case Planning and Management
  • Critical Thinking
  • Microsoft Office
  • Multitasking and Organization
  • Microsoft Outlook
  • Utilization Criteria
  • Case Management Tracking
  • Resource Management
  • Customer Service
  • Verbal and Written Communication
  • Time Management
  • Staff Management
  • Financial Accounting Software
  • Data Entry and Analysis

Timeline

Case Manager

Bronstein & Carmona, P.A.
03.2011 - Current

High School Diploma -

Miramar High School

General Studies

Knox College

General Studies

Broward College

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Robert J. Hitchens