Robert J. Link

Direct operations of 22 group homes and 12 supervised apartments across four New Jersey counties, managing a $24 million budget with strategic growth resulting in a $14 million increase over seven years.

• Led department expansions through successful grant acquisition, site development, construction contract management, and infrastructure improvements
• Developed a clinical medical-behavioral department supporting day programs and residential services, ensuring compliance with Medicaid and regulatory standards
• Fostered a culture of continuous improvement, enhancing team collaboration, communication, and performance evaluation practices
• Championed person-centered care models promoting independence in the least restrictive environments for individuals served
• Collaborated closely with Executive leadership and Board of Directors to meet organizational goals and compliance exceeding NJ DHS Office of Program Integrity and Accountability standards
• Eliminated operational deficits by optimizing staffing across day and residential programs, improving resource utilization and continuity of care
• Partnered with the State of NJ and NJ Association of Community Providers on funding initiatives and legislative efforts to enhance services for individuals with developmental and related disabilities
• Cultivated a positive, engaging workplace that improved employee retention and morale

Collaborated with the Director to oversee 15 group homes and 12 supervised apartments across four NJ counties, ensuring operational excellence and regulatory compliance.

• Prioritized tasks and allocated resources to maximize team focus and productivity
• Chaired internal committees to create policies, procedures, and training enhancing staff skills and program quality
• Trained and developed department leaders to meet project and operational goals
• Maintained adherence to licensing standards and swiftly adapted to legislative changes
• Streamlined project management and implemented collaboration tools, boosting team efficiency
• Partnered with Quality Assurance to design and implement a robust quality management system
• Co-managed annual budget planning, aligning financial goals with optimal resource allocation
• Directed development of new residences, including NJ’s first Medical Model Residence for children with acute medical needs and two Behavioral Model Residences for children with acute behavioral needs
• Collaborated with the agencies Lakeview School to expand housing opportunities for children with special needs
• Served on NJ Division of Developmental Disabilities’ Children’s Placement Enhancement Program (C-PEP) committee, supporting stable, nurturing community environments for youth with complex behavioral and medical needs

Oversaw operations of 3 residential facilities serving 18 individuals with developmental disabilities, ensuring compliance with federal, state, and local regulations and budget guidelines.

• Led strong team development initiatives, boosting productivity, morale, and collaboration
• Built lasting relationships with service recipients, families, and stakeholders to support care continuity
• Piloted and expanded a cross-training program agency-wide to enhance staff versatility and service quality
• Managed hiring, mentoring, training, evaluations, and disciplinary actions for clinical and non-clinical staff
• Maintained person-centered focus by ensuring Individual Habilitation Plans (IHP) met NJ Department of Human Services standards

Oversaw operations for a 120-bed, 106-resident facility, ensuring compliance with DOH, OSHA, and local regulations.

• Optimized inventory systems to reduce waste and maintain supply consistency
• Led sustainability initiatives through eco-friendly practices and energy reduction
• Strengthened interdepartmental communication to enhance operational efficiency
• Managed hiring, training, and performance evaluations for housekeeping staff