Robert J. Pape
Westminster,CO
Summary
Courteous and dependable Eagle Scout pursuing employment as Assistant Manager in an environmentally friendly company. Seeking to have a positive impact in the company through my diligence, dedication and passion.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Account Manager
Transcendence Vapes
Temecula, CA
01.2018 - 12.2020
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Maintained relationships with representatives and companies using interpersonal skills and stakeholder communication.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Provided clients with excellent service and support while improving opportunities to increase sales, retention and cross-selling.
Cultivation Assistant
Medicinal Monkeys
Temecula, CA
02.2016 - 01.2018
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Assisted manager in all aspects of business operations.
- Develop and adhere to cultivation schedule, monitor lighting, soil levels and oversee plant health.
- Ensure company compliance with state and local ,
- Address and resolve issues to maintain production schedule.
Manager
Chronic Solutions - Dispensary
Temecula, CA
03.2015 - 01.2016
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Monitored and supported progress of plant production orders by managing shop capacity and loading functions at several facilities.
- Spearheaded strategic planning to support organizational growth and expansion into new territories.
Shift Leader
Jersey Mikes
San Marcos, CA
11.2013 - 01.2015
- Trained new employees and delegated daily tasks and responsibilities.
- Mentored 10+ associates as shift leader for multiple stores in the district.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored resulting in increased sales and customer satisfaction.
- Coordinated vendor ordering, catering and inventory management.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Responsible for the opening/closing the store.
Education
Dean's List Fall 2014 - Business Marketing & Advertising
Palomar College
San Marcos, CABachelor of Science - Biological Sciences; Environmental Biology & Ecol
Arizona State University
Tempe, AZ2025
Skills
- Persuasive Negotiations
- Teamwork and Collaboration
- Revenue Growth
- Leadership
- Project Management
- Expanding Territories
- Stakeholder Communication
- Client Development and Retention
- Team Training and Motivation
- Google Docs
- Customer Service
- Order Management
Accomplishments
*Google Project Management Certificate-Coursera 2022
*Colorado MED Employee - License M119939
*Property and Casualty Insurance - License 2123277
Certification
Google Project Management Certificate-Coursera 2022
Additional Information
* Awarded Eagle Scout 2010
* Colorado MED Employee License M119939
* Property and Casualty Insurance License 2123277
Timeline
Account Manager
Transcendence Vapes
01.2018 - 12.2020
Cultivation Assistant
Medicinal Monkeys
02.2016 - 01.2018
Manager
Chronic Solutions - Dispensary
03.2015 - 01.2016
Shift Leader
Jersey Mikes
11.2013 - 01.2015
Dean's List Fall 2014 - Business Marketing & Advertising
Palomar College
Bachelor of Science - Biological Sciences; Environmental Biology & Ecol
Arizona State University
Google Project Management Certificate-Coursera 2022
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