Robert Jacob Tess
Newhall,CA
Summary
Reliable, punctual, hard worker seeking a full time position in a fast paced sales or procurement environment. Quick and eager to learn and always looking for opportunities to excel and improve. Talent for quickly mastering new and challenging job assignments.
Overview
12
12
years of professional experience
Work History
Inside Sales Account Manager
Adept Fasteners
09.2019 - 09.2023
- Developed exceptional rapport with customers to build trust and create value through guided buying decisions.
- Prospected new leads with high level of outbound calls to both cold and warm contacts.
- Contributed to team success by helping train and motivate less experienced team members.
- Collaborated with suppliers to fulfill customers' routine inventory needs and handle special requests.
- Attained sales quotas consistently through tenacious dedication to always seeking new business and efficiently closing sales.
- Maintained current knowledge of product lines by attending regular technical and sales training sessions.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
Sales Account Manager
Wesco Aircraft Hardware
02.2018 - 09.2019
- Manage multiple range of backorder reports to determine future and current demand
- Establish long lasting relationships with customers and suppliers
- Maintain overall efficiency with on time deliveries and customer satisfaction
- High focus on customer and sales representative support for daily and future needs.
- Handled customer inquiries and suggestions courteously and professionally.
- Developed exceptional rapport with customers to build trust and create value through guided buying decisions.
- Serviced accounts regularly to keep revenue high and capitalize on cross-selling opportunities.
- Collaborated with suppliers to fulfill customers' routine inventory needs and handle special requests.
Sales and Purchasing Rep
Airhardware
11.2015 - 10.2017
- Sold various aerospace equipment to leading airline firms and suppliers worldwide
- Quoted clients seeking to purchase aerospace parts in evolving and competitive market
- Purchased variety of parts to supply current customer demand trends and requirements
- Cataloged data to maintain up to date records of sales and purchases
- Provided satisfactory customer service to maintain quality relationships and successful future business.
Warehouse Lead
Adept Fasteners
12.2013 - 11.2015
- Managed and overlooked daily operations of team to ensure orders were supplied to appropriate destinations and clients
- Received multiple aerospace parts daily to verify quantity counts and customer quality requirements.
- Shipped parts to customers to meet their on time delivery dates and to ensure customer satisfaction and continued reliability.
Inventory Controller
Airhardware
02.2012 - 10.2013
- Controlled the stocking, receiving, and shipping of equipment related to multiple aerospace customers to meet individual requirements
- Took consistent inventory stock to ensure parts were available at all times to sell and supply customers.
Education
Previously Enrolled - General Studies
College of The Canyons
Valencia01.2011
Graduate -
West Ranch High School
Stevenson Ranch, CA01.2010
Skills
- Eight years of Sales and Purchasing experience in Aerospace Fasteners
- Knowledge of Microsoft Word, Powerpoint, and Excel
- Strong customer service skills
- Exceptional work ethic & very goal oriented
- Four years of warehouse experience
- Account Management
- Sales Tracking
- Cross-Functional Collaboration
- Relationship Building Skills
Timeline
Inside Sales Account Manager
Adept Fasteners
09.2019 - 09.2023
Sales Account Manager
Wesco Aircraft Hardware
02.2018 - 09.2019
Sales and Purchasing Rep
Airhardware
11.2015 - 10.2017
Warehouse Lead
Adept Fasteners
12.2013 - 11.2015
Inventory Controller
Airhardware
02.2012 - 10.2013
Previously Enrolled - General Studies
College of The Canyons
Graduate -
West Ranch High School