Robertjohn Aquino
Altamonte Springs
Summary
To obtain a rewarding position that will enhance my knowledge and skills to the mutual benefit of the firm and myself.
Highly motivated, with excellent communication and organization skills, able to handle complex duties and tasks independently; a detail-oriented responsible individual with the ability to prioritize, organize, and multi-task. Strong interpersonal skills.
Adaptable to each employee's needs, creating development plans tailored to each individual's preferred learning style. Attentive, sympathetic, and tech-savvy. Motivational goal setting and progress monitoring. Competitive.
Overview
5
5
years of professional experience
2022
2022
years of post-secondary education
Work History
Patient food hosp attendant
Orlando Health
Altamonte Springs
01.2025 - 12.2025
- Displays excellent communication and customer service skills with patients, nursing staff and visitors
- Responsible for delivery of the proper tray to the correct patient using proper customer service skills.
- Functions as an integral part of the Orlando Health team to support the nutritional needs of the patient.
- Responsible for arranging trays on delivery cart and logging delivery times.
- Logs tray locations and ensures trays are delivered to patients within a reasonable required time.
- Responsible for collection of money for guest trays and the logging of money with the diet office.
- Responsible for collection and removal of soiled trays from floors and for keeping work areas cleaned
- Coordinates tray delivery with the expeditor and with the diet office when necessary.
- Assists with expediting trays from list and call preparation areas, checking trays for accuracy and completeness.
- Monitors patient diet prescription, diet order changes, nourishment orders, late tray requests and quality standards.
- Accurately takes and checks patient menus according to physician diet orders,
Shift Leader
Taco Bell
Altamonte Springs
01.2021 - 01.2024
- Supervised team members during peak hours to ensure efficient service flow.
- Trained new employees on procedures and food safety standards.
- Managed inventory levels and placed orders to maintain stock availability.
- Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards.
- Ensure a safe working environment by role modeling and requiring safe work behaviors.
- Motivate, delegate and train employees.
- Ensure company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program.
- Handled customer complaints and ensured satisfaction through effective resolution.
- Conducted quality checks on food preparation and presentation standards.
- Coordinated shift schedules to align staffing with busy periods.
- Assisted in maintaining cleanliness and organization of the restaurant environment.
Education
Lake Howell
Winter Park, FLSkills
Expertise in providing exceptional customer service
deescalating hostile situations between employees and/or customers
Highly motivated, with excellent communication and organization skills
Handle complex duties and tasks
Can handle complex duties with group setting
Organize and multi-task
maintain positive mentality
Work fast pace environment
Quick learner
References
References available upon request.
Timeline
Patient food hosp attendant
Orlando Health
01.2025 - 12.2025
Shift Leader
Taco Bell
01.2021 - 01.2024
Lake Howell