Summary
Overview
Work History
Education
Skills
Accomplishments
Experience Outline
Last Modified
Roles And Responsibilities
Timeline
Generic

Robert JR. Stevens

Dallas,TX

Summary

Motivated business professional bringing 30 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

Overview

15
15
years of professional experience

Work History

Business Owner

Silverback Kongo Enterprises LLC
01.2009 - Current
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
  • Achieved cost savings for business operations through effective fuel management strategies and preventative maintenance programs.
  • Enhanced operational efficiency by performing routine maintenance checks on the truck and equipment.
  • Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
  • Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.

Truck Driver

Trancasa USA, Inc
08.2023 - 11.2023
  • Improved on-time delivery rates by effectively planning and executing efficient driving routes.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.

Owner Operator Truck Driver

Melody Logistics
01.2020 - 03.2022
  • Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
  • Enhanced operational efficiency by performing routine maintenance checks on the truck and equipment.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Promoted a safe work environment by adhering to company policies and federal regulations governing commercial vehicle operations.
  • Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
  • Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
  • Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
  • Managed day-to-day business operations.

Education

Bachelor of Arts - Business Administration And Management

University of California, Berkeley
Berkeley, CA
05.1996

Skills

  • Business Planning
  • Employee Training
  • Customer Service
  • Business Development
  • Staff Management
  • Quality Assurance
  • Regulatory Compliance
  • Strategic Planning
  • Business Administration
  • Performance Improvement
  • Policies and Procedures Development
  • Public Speaking

Accomplishments

  • Supervised team over 50 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Experience Outline

  • Director of Operations Kmart West Coast Division
  • Customer Service Manager
  • Retail Management/ with Multi Site Experience
  • Restaurant General Manager/Multi Units
  • Logistic Manager
  • Excellent ability to communicate effectively with both customers and staff
  • Proven ability to manage a complex business environment by multi-tasking
  • Highly motivated and organized, with superior problem-solving and analytical abilities
  • Strong leader and team builder Profits and Loss analysis
  • Strong Logistics background

Last Modified

5:34 PM

Roles And Responsibilities

Responsible for the growth and profitability of a company or organization. This role may include expense control, staff management, goods production and department supervision.

Timeline

Truck Driver

Trancasa USA, Inc
08.2023 - 11.2023

Owner Operator Truck Driver

Melody Logistics
01.2020 - 03.2022

Business Owner

Silverback Kongo Enterprises LLC
01.2009 - Current

Bachelor of Arts - Business Administration And Management

University of California, Berkeley
Robert JR. Stevens