Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Robert K Peterson

Jacksonville

Summary

Multi-Unit RVP who is a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Top-notch Vice President with proven track record of success leading and growing organizations. Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior General Manager

TitleMax Title Pawns
10.2023 - Current
  • Planned and assigned workload by delegating tasks and directing team members.
  • Maintained quality through training and coaching during daily activities.
  • Supervised employees for exceptional store operations, customer retention and positive brand experiences.
  • Guided daily activities, overseeing accounts receivable, inventory reporting and bank deposits.
  • Identified and recommended areas for improvement in processes with targeted solutions.
  • Communicated with key account contacts, responded to complex customer needs and consulted partners to boost sales among valued customers.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.

Principal Consultant

ABC&T Management, LLC
08.2018 - 10.2023
  • Applied financial expertise to support company sales and service functions.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Created monthly forecast templates and resource management allocations for approved projects.
  • Onboarded and managed new client accounts to boost retention rates.
  • Created and developed detailed work plans to meet business priorities and deadlines.
  • Directed onsite training for business users to maximize productivity.
  • Oversaw project teams and maintained quality-minded schedules.
  • Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.

Regional Vice President

Community Choice Financial Inc.
03.2017 - 08.2018
  • Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Formulated and executed strategic initiatives to improve product offerings.
  • Analyzed industry trends and tracked competitor activities to inform decision making.

Executive Vice President

Neighborhood Choice Financial Services
02.2013 - 02.2017
  • Surpassed expectations by achieving unprecedented growth year after year of operations by effectively building high performing teams and using analytics to measure achievable results.
  • Managed over $500M of financial transactions annually, expanded operational and human resources to optimize business performance.
  • Maintained P&L and shouldered corporate fiscal responsibility. Communicated business performance, forecasts and strategies to investors and shareholders.
  • Achieved EBITDA growth of over 900% in 3 year time frame overcoming a stagnant market.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Cultivated company-wide culture of innovation and collaboration.
  • Provided direction and leadership for all corporate department heads and field management team.




Education

Bachelor of Science - Business Administration

Jacksonville State University
Jacksonville, AL

Skills

  • Profitability Optimization
  • Operations Oversight
  • Revenue Generation
  • KPI Tracking
  • Financial Oversight
  • P&L Administration
  • Operations Management
  • Effective Leader
  • Business Growth Initiatives
  • Employee Coaching
  • Expertise in Multi Unit Operations
  • New Business Development
  • Revenue Growth
  • Operational Planning
  • Implementation Management
  • Process Improvements
  • Program Oversight

Certification

GILA Agent - GA Industrial Loan Association

RISC - Recovery Insurance Services Certification

Property and Casualty Insurance License - GA

Anti Money Laundering and Fraud Training

Recovery Agent Licsensee

Timeline

Senior General Manager

TitleMax Title Pawns
10.2023 - Current

Principal Consultant

ABC&T Management, LLC
08.2018 - 10.2023

Regional Vice President

Community Choice Financial Inc.
03.2017 - 08.2018

Executive Vice President

Neighborhood Choice Financial Services
02.2013 - 02.2017

Bachelor of Science - Business Administration

Jacksonville State University

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Robert K Peterson