Robert L. Croteau
Christiana,PA
Summary
Proven manager with a demonstrated ability to assess organizational challenges, plan creative solutions and execute them with tempo and resolve.
Adept at communicating with clients, management and staff, welcoming input and always deferential to a better idea.
Delegating to and empowering individuals to create a team that is strong, flexible and destined to achieve. Always aware that the best performers don't require a manager, they thrive when provided leadership.
Overview
38
38
years of professional experience
Work History
Equine Sales & Key Account Manager
Stoltzfus Feed & Supply
04.2011 - Current
- Achieved significant Mid-Atlantic equine market penetration by separating and focusing on specific disciplines and suitably approaching each.
- Utilized portable livestock scale to provide true weight, along with BCS and TES evaluations to provide suitable nutritional suggestions.
- Built and strengthened client relationships through regular communication and effective problem solving.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Successfully accomplished exponential sales revenue growth throughout my tenure.
Director of International Equine Sales
Game Ready Equine
06.2007 - 04.2011
- Established an international network of Dealers and Distributors resulting in profound growth of the GRE system globally.
- Supported above efforts by traveling to international equine trade shows and veterinary meetings, as well as, multiple competition venues either for sport horse or thoroughbred training and competition.
- Worked closely with veterinarians focusing to research and develop a therapeutic modality based on the GRE technology to safely cool the equine distal limb.
Managing Director of Equine Operations
Iron Spring Farm, Inc.
06.1993 - 06.2007
- Retained ultimate responsibility for the performance of 45 +/- employees and interns working and populating a 4,000 acre property.
- Responsibilities encompassed operational accountability and oversight of a Main Farm, 6 satellite farms, 15 + employee houses and multiple apartments. Including maintenance of all associated pastures with associated fencing and turn out sheds.
- Managed 200 ~ head of horses that included: breeding stallions, open and in-foal brood mares, sucklings, weanling's, yearlings, 2 > 3 year olds, as well as, a fluctuating cadre of competition and sales horses.
- .Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
- Strengthened client relationships with regular communication, timely product delivery and high-quality communication and service.
Manager/ Assistant Trainer
Ashwell Stables, Inc.
10.1986 - 09.1993
- Managed the process of initial breaking and subsequent training of juvenile horses either belonging to outside clients or Jonathan Sheppard's home bred yearlings.
- Oversaw the convalescence and rehabilitation of sidelined older horses, as well as, their return to training
- Designed and supervised the construction of a 5/8 mile Fibar surfaced training track, as well as, a 32 stall training barn on-site.
- Designed and supervised the construction of a 16 stall barn at Buttonwood Farm to continue and further JES's breeding program.
- Foaled out mares, oversaw weaning and handled stallions while breeding live cover.
- Traveled to races and bloodstock sales to manage efforts there.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Bachelor of Arts - English Major
Boston University
Boston MA 01.2024 -
Associate of Science - Physical Therapy
North Shore Community College
Danvers, MA 06.1974
High School Diploma -
Weymouth High School
Weymouth, MA06.1972
Skills
- Verbal and written communication
- Cross-Functional Teamwork
- Brand Management
- Professional and Courteous
- Relationship Building
- Active Listening
Accomplishments
- Meeting with HRH Queen Elizabeth II at the Royal Mews, Windsor Castle, March 14, 2008.
- Invited speaker: Opening Paardenafdeling Dierenkliniek Emmeloord, The Netherlands, 27 en 28 oktober 2004
- Invited speaker: Texas Breeders Forum, Aubrey, Texas January 21, 2006
- Cited in 10 equine industry related articles such as: Practical Horseman, The Chronicle of the Horse, Equine Journal, Equine Management etc. (titles available upon request)
- Appearances on 2 separate RFD TV episodes.
Timeline
Bachelor of Arts - English Major
Boston University
01.2024 -
Equine Sales & Key Account Manager
Stoltzfus Feed & Supply
04.2011 - Current
Director of International Equine Sales
Game Ready Equine
06.2007 - 04.2011
Managing Director of Equine Operations
Iron Spring Farm, Inc.
06.1993 - 06.2007
Manager/ Assistant Trainer
Ashwell Stables, Inc.
10.1986 - 09.1993
Associate of Science - Physical Therapy
North Shore Community College
High School Diploma -
Weymouth High School
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