Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Affiliations
REFERENCES
Timeline
Generic
Robert M. Gubala, Ph.D.

Robert M. Gubala, Ph.D.

Pawtucket,RI

Summary

A dedicated leader, public servant, mentor, and non-profit executive with extensive knowledge in and experience with managing people and teams. Detail-oriented with strong interpersonal skills and the ability to communicate effectively. Successful track record of multi-tasking, demand management, problem-solving, organization, and prioritization skills. Expert in presentation and facilitation skills to all audience sizes, including the highest community and corporate leadership levels.
Proficient in Microsoft Office Suite and G Suite with the knowledge and experience to train others in office functions. As a proven leader I have received multiple awards in leadership, training, and management skills.
Adept and able to pivot to meet and balance both the organizational operational demands and customer needs to accommodate both the stakeholders and the organization.

Overview

42
42
years of professional experience

Work History

Proprietor Relations/Family Options Counselor

Swan Point Cemetery
Providence, RI
09.2022 - Current
  • Advises clients and families on at-need services and supports pre-need counselor for advanced planning of cemetery services and arrangements.
  • Conduct presentations and guide families to an informed decision on important end-of-life situations.
  • Assists families in need of making cemetery arrangements; providing prices, inventory availability and general information on cemetery policies and procedures to clients.
  • Meet with families, pull files accurately and complete paperwork correctly and legibly.
  • Facilitate good relationships with area Funeral Homes, Funeral Directors and other end-of-life vendors.
    Will have complete knowledge of Cemetery’s rules and regulations and be prepared to explain them to proprietors, and other members of cemetery profession.
  • Responsible for Cemetery proprietor relations and for the completeness of all Cemetery records.
  • Responsible for maintaining inventory control: lots, crypts, niches, urns.
  • Responsible for keeping the President and Board informed of future needs for lots, crypts, niches, urns.
  • Keep informed of changes in Cemetery industry with special attention to those which may be applicable to the Cemetery.

Certified Grief Counselor

Self
08.1999 - Current
  • Facilitating individual and group therapy sessions.
  • Consulting referrals, interviewing clients, and compiling case histories.
  • Recording clinical observations and updating client files.
  • Determining clients' intervention needs and developing treatment plans.
  • Facilitating individual and group therapy sessions.
  • Assisting clients to overcome the loss of loved ones, as well as grief due to divorce, break-ups, and miscarriages.
  • Monitoring clients' progress and adjusting treatment plans to enable them to live fulfilling lives.
  • Involving other professionals, community support groups, and relevant resources in recovery plans.
  • Facilitating sessions with family members and caregivers to better understand the stages of grief.

Operations Director/Manager

Jones-Walton-Sheridan Funeral Home
08.2001 - 08.2022
  • Directed funeral home staff
  • Assisted in arranging and directing funeral services.
  • Worked and coordinated with religious organizations, lodges, cemeteries, casket companies, outer burial container companies, and crematories to ensure safe and satisfactory completion of burial, memorial, and funeral services.
  • Interfaced with the Department of Health, Medical Examiners' Office as well as local city and town offices on accurate completion and certification of required documentation.
  • Planned and executed informational seminars on the benefits of pre-need planning.
  • Managed and executed operating budgets.

Vice Commander (Volunteer)

Civil Air Patrol - RI Wing (USAF Auxiliary)
12.2017 - 12.2021
  • Second in command of RI Wing.
  • Responsible for over $1,000,000 in federal assets (aircraft, vehicles, and communications equipment).
  • Saw to the operational readiness and well-ordering of 7 squadrons within the State of Rhode Island (approx. 200 volunteers).
  • RI Emergency Management Agency Liaison.

Government Relations Advisor (Volunteer)

Civil Air Patrol - RI Wing (USAF Auxiliary)
12.2017 - 12.2021
  • Responsible for creating, cultivating and fostering collegial relationships with government officials at the local, state and federal levels.
  • Worked with legislators on crafting and testifying on legislation that benefited the organization on the state and federal levels.
  • Organized and conducted legislative day meetings at the RI State House and Congressional and Senatorial Offices in Washington, DC.
  • Secured over $150,000 for the Rhode Island Wing from the State of Rhode Island for cadet and adult member programs.

Director of Operations

Gubala Security and Investigative Services, Inc
03.1982 - 06.2001
  • Oversaw/managed a guard force of over 150 uniformed armed and unarmed personnel.
  • Identified customer protection and guard training needs, requirements, and constraints.
  • Prepared and oversaw a comprehensive guard training program, including developing custom curricula (Basic training, First-Aid, CPR, crowd control, firearms, and site-specific training.
  • Manage inspection program.
  • Prepared written reports, correspondence, budgets, and conduct oral briefings.
  • Communicated schedule impacts and propose corrective actions to applicable stakeholders.
  • Provided oversight of instructors and students.
  • Presented and/or facilitated key meetings with all audience sizes.
  • Guided project teams in the capture of agile practices, policies, etc., that enable them to work more effectively and efficiently as a team.

Education

Certificate - Managing People And Teams

University of Michigan - Ann Arbor
Ann Arbor, MI
07.2021

Certificate - Grant Writing I & II

Feinstein College of Ed. And Professional Studies
Westerly, RI
08.2019

Certificate - Government Relations (Advanced)

Civil Air Patrol-Government Relations Directorate
National Conference
2018

Certificate - Government Relations (Basic)

Civil Air Patrol - Government Affairs Directorate
National Conference
2017

Ph.D. - Theology

Charisma University
Turks & Caicos
12.2016

Master's Degree - Divinity

Charisma University
Turks & Caicos
12.2014

Bachelor of Science - Human Resource Management

Charisma University
Turks & Caicos
12.2013

Skills

  • Public Speaking
  • Creating and delivering effective curricula
  • Proficient in Microsoft
  • Managing Risk

Accomplishments

  • Air Force Organizational Excellence Award
  • Civil Air Patrol Meritorious Service Award (x2)
  • Commander's Commendation Ribbon
  • Civil Air Patrol Achievement Award (x3)
  • Disaster Relief Ribbon (Presidential declared disaster)
  • Community Service Ribbon - w/2 silver clasps (660 hours)


Affiliations

  • New England Cemetery Association (NECA)
  • Rhode Island Cemetery Association (RICA)
  • Civil Air Patrol - RI Wing Vice Commander (Former)
  • Valley Builders Association (VBA) - President
  • Elks Lodge #2285 - Member

REFERENCES

Furnished by request.

Timeline

Proprietor Relations/Family Options Counselor

Swan Point Cemetery
09.2022 - Current

Vice Commander (Volunteer)

Civil Air Patrol - RI Wing (USAF Auxiliary)
12.2017 - 12.2021

Government Relations Advisor (Volunteer)

Civil Air Patrol - RI Wing (USAF Auxiliary)
12.2017 - 12.2021

Operations Director/Manager

Jones-Walton-Sheridan Funeral Home
08.2001 - 08.2022

Certified Grief Counselor

Self
08.1999 - Current

Director of Operations

Gubala Security and Investigative Services, Inc
03.1982 - 06.2001

Certificate - Managing People And Teams

University of Michigan - Ann Arbor

Certificate - Grant Writing I & II

Feinstein College of Ed. And Professional Studies

Certificate - Government Relations (Advanced)

Civil Air Patrol-Government Relations Directorate

Certificate - Government Relations (Basic)

Civil Air Patrol - Government Affairs Directorate

Ph.D. - Theology

Charisma University

Master's Degree - Divinity

Charisma University

Bachelor of Science - Human Resource Management

Charisma University

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