Robert Moore

• Engage customers in friendly conversation to uncover their workspace, meeting space or business service needs and take advantage of cross-selling opportunities after determining their need.
• Recommend, select and locate product and service offerings based on customer desires.
• Keep up-to-date knowledge of current promotions, pricing structures, payment options.
• Assist customers with product and service selection, payment processing, and answer questions about the selection.
• Arrange merchandise with signage and appealing displays at trade shows to encourage customer sales.
• Unbox new merchandise and restock shelves in appealing and organized arrangement to promote business items.
• Maintain knowledge of sales and promotions, return policies and security practices.
• Organize customer-facing rooms by returning products and equipment to proper areas and displays.
• Respond to sales inquiries and room requests made in person, online, by phone and via email.
• Update customer information in Google Worksheets and other databases regularly to ensure accuracy of records.
• Prepare and design workspace setup prior to bookings by arranging furniture layout, creating displays for guests and setting up audio-visual equipment.
• Perform data entry into computer systems to maintain accurate records of customer information.
• Handle customer complaints professionally and effectively resolved issues according to company policies.
• Adhered to company initiatives and achieved established goals.

Adhered to company initiatives and achieved established goals.

• Provided personal consultations to determine clients' photo shoot or special occasion styling needs and preferences.
• Created custom looks for clients based on their individual style, body type, and personality.
• Evaluated fit, color and size for wardrobe prior to photoshoots and collaborated with the client to deliver high quality presentation of the requested aesthetic.
• Advised clients on how best to combine garments from different collections into stylish outfits.
• Demonstrated expert product knowledge including fit, fabric content, style options, providing advice on how best to wear each item purchased.
• Provided excellent customer experience, answered questions and assuaged nerves of clients.
• Demonstrated knowledge of fabrics, colors, textures, cuts, silhouettes.
• Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.