Roberto Aguilar
Plymouth,IN
Summary
Detail-oriented professional with strong customer service and financial analysis skills. Experienced in cash handling and banking software. Committed to enhancing operational efficiency and maintaining accurate records.
Overview
5
5
years of professional experience
Work History
Banking Assistant
First Federal Bank
Plymouth, Indiana
08.2025 - Current
- Organized records of financial transactions and customer information for accurate tracking.
- Collaborated with team members to streamline customer service processes, improving response times.
- Managed account updates and transactions using banking software, ensuring data accuracy.
- Educated customers on banking products and services available to them.
- Handled cash deposits, withdrawals, and check processing accurately.
Cashier Supervisor
Walmart
Plymouth, Indiana
10.2021 - 05.2024
- Supervised cashier team, enhancing operational efficiency and customer satisfaction.
- Scheduled staff shifts, optimizing coverage during peak shopping hours.
- Resolved customer complaints, fostering a positive shopping experience.
- Collaborated with management to implement processes, streamlining operations.
Education
Bachelor of Science - Accounting
Indiana University, South Bend
South Bend, IN04-2026
Skills
- Banking software
- Financial reporting
- Cash handling
- Data entry
- Document organization
- Banking regulations
- Team collaboration
- Customer service
- Excel
- PowerPoint
Languages
Spanish
Native/ Bilingual
Accomplishments
- Seal of Biliteracy
Timeline
Banking Assistant
First Federal Bank
08.2025 - Current
Cashier Supervisor
Walmart
10.2021 - 05.2024
Bachelor of Science - Accounting
Indiana University, South Bend