ROBERTO ARMANDO QUIROGA
Yukon,OK
Summary
Bilingual operations and customer service professional with experience in office support, front desk service, and warehouse material handling. Handles scheduling, cash transactions, RF scanners, records, and team support in fast-paced settings while maintaining clear communication in Spanish and English.
Overview
18
18
years of professional experience
Work History
Material Handler
McKesson
Oklahoma City, Oklahoma
06.2021 - Current
- Handled inbound shipments at McKesson distribution center using RF scanners.
- Inspected goods for damage before processing and transfer.
- Supported teammates during peak warehouse operations and replenishment tasks.
Office Manager
1818 Meridian House Hotel
Miami Beach, FL
05.2014 - 03.2020
- Coordinated HR, customer service, reservations, and office operations, managing cash handling, money orders, checks, and transaction processing.
- Streamlined daily office workflows for hotel guest services and front desk teams.
- Managed processing of invoices, receipts, and vendor records for hotel accounting support.
- Assisted with staff schedules, shift changes, time-off requests, invoice processing, receipt tracking, and vendor records for Meridian House Hotel accounting support.
Front Desk
David Barton Gym Corporation
Miami, Florida
06.2010 - 05.2014
- Welcomed David Barton Gym members and guests at front desk, creating a friendly and inviting atmosphere.
- Checked in members using a club management system, maintaining accurate records and facilitating smooth entry.
- Processed memberships, guest passes, and payment transactions.
- Provided customer service by welcoming members, answering phone calls, and executing point-of-sale transactions, ensuring efficient processing of payments.
- Resolved member questions with professional customer service.
Floor Manager
Piola Italian Restaurant
Miami Beach, FL
02.2009 - 02.2011
- Directed dining room operations at Piola Italian Restaurant, maintaining service quality during peak hours.
- Coordinated activities of host, server, and bussing teams to enhance efficiency on Piola Italian Restaurant floor.
- Enforced restaurant policies, safety practices, and professional guest service expectations.
- Oversaw customer service operations, ensuring smooth transitions between roles like cashier and appointment scheduling.
Education
A.S. - Business Administration
Miami Dade Community College
Miami, FLA.S. - Education ESL
Oklahoma City Community College
Skills
- Bilingual communication Operations management, Client-focused, Quick learner Microsoft Office, Records maintenance, Customer service, Management, Inventory control
- Effective communication
- Bilingual communication
- Verbal and written communication
- Quick learner
- Paperwork completion
- Client-focused
Timeline
Material Handler
McKesson
06.2021 - Current
Office Manager
1818 Meridian House Hotel
05.2014 - 03.2020
Front Desk
David Barton Gym Corporation
06.2010 - 05.2014
Floor Manager
Piola Italian Restaurant
02.2009 - 02.2011
A.S. - Business Administration
Miami Dade Community College
A.S. - Education ESL
Oklahoma City Community College