Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Roberto Bettega

Dubai,UAE

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

26
26
years of professional experience

Work History

Service Engineer

Freelance
Cuneo, Italy
09.2015 - Current
  • Collaborated closely with other departments such as sales, marketing and engineering.
  • Performed preventive maintenance of customer systems as per schedule.
  • Attended conferences, seminars and workshops to stay up-to-date with latest technologies.
  • Provided feedback to product development teams about customer needs and suggestions for improvement.
  • Provided technical support for customers on site or remotely via phone or email.
  • Installed, configured and commissioned new customer equipment according to specifications.
  • Maintained accurate records of work performed in order to ensure quality assurance.

Service Engineer

Bottero S.p.A
Cuneo, Italy
10.2008 - 08.2015
  • Collaborated closely with other departments such as sales, marketing and engineering.
  • Performed preventive maintenance of customer systems as per schedule.
  • Provided technical support for customers on site or remotely via phone or email.
  • Installed, configured and commissioned new customer equipment according to specifications.
  • Responded quickly to emergency calls from customers regarding technical issues.
  • Resolved customer service requests within the given time frame.

Telecommunications Engineer

Cartesiana Progetti S.r.L
Torino, Italy
03.2001 - 09.2008
  • Installed VoIP systems for customers.
  • Tested and troubleshot various issues related to telecom systems such as signal quality, system performance, and network latency.
  • Responded promptly to customer inquiries regarding their telecom services or billing statements.
  • Provided guidance and mentorship to junior engineers working in the same team.
  • Developed and maintained the communication infrastructure for a large enterprise network.
  • Configured routers, switches, hubs and other telecommunications equipment to meet customer requirements.
  • Performed maintenance of telecommunication systems by upgrading software, hardware components, and firmware versions.
  • Installed, maintained and supported SIP applications.
  • Connected wires and cables to terminals and completed necessary paperwork for each work order.

Cabling Technician

Tecno Industrie S.p.A
Cuneo, Italy
03.1998 - 02.2001
  • Utilized a variety of tools such as crimpers, punch down tools, cable testers and multimeters for the purpose of installing and testing cables.
  • Maintained records of cabling installation projects, including type of cable used, length of cable runs and other pertinent information.
  • Performed troubleshooting activities on existing network infrastructure to identify faults or issues.
  • Climbed ladders, worked from scaffolding and crawled in tight spaces to run cables as needed.
  • Tested installed cables using specialized equipment such as continuity testers and optical time domain reflectometers.

Education

Diploma - Electromechanical Engineering Technologies

I.N.A.P.L.I.
Ceva
07-1983

Skills

  • Planning
  • Quality Assurance
  • Relationship Building
  • Microsoft Word
  • Communication
  • Interpersonal Communication
  • Troubleshooting
  • PPE use
  • Supervision and leadership
  • Maintenance & Repair
  • Decision-Making

Languages

English
Professional
French
Professional
Italian
Native/ Bilingual
Spanish
Limited

Timeline

Service Engineer

Freelance
09.2015 - Current

Service Engineer

Bottero S.p.A
10.2008 - 08.2015

Telecommunications Engineer

Cartesiana Progetti S.r.L
03.2001 - 09.2008

Cabling Technician

Tecno Industrie S.p.A
03.1998 - 02.2001

Diploma - Electromechanical Engineering Technologies

I.N.A.P.L.I.

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Roberto Bettega