Summary
Overview
Work History
Education
Skills
Timeline
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Roberto Campa

Summary

Dependable and adaptable team player - Strong problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

PERSONAL ASSISTANT

Confidential - NDA
  • Served as a Personal Assistant for a world-renowned singer, managing daily tasks such as scheduling meetings, personal appointments, and other logistical arrangements
  • Demonstrated discretion and professionalism while handling confidential information covered by a Non-Disclosure Agreement (NDA).
  • Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.

GUEST SERVICE AGENT

CONRAD LOS ANGELES
06.2023 - Current
  • Integral to maintaining exceptional standards and reputation in a prestigious luxury hotel, as recognized by multiple travel companies
  • Ensuring compliance with Forbes Travel Guide standards consistently, delivering unparalleled service and contributing to high guest satisfaction scores
  • Work closely with a team of front desk personnel, ensuring a seamless check-in/check-out procedures, and addressing guest inquiries and concerns with utmost professionalism
  • Embracing innovation and implementing new technology to enhance the guest experience, aligning with Forbes Travel Guide criteria for luxury and excellence.

Administrative assistant

The Oppenheim Group, Luxury Home Real Estate Company
02.2022 - Current
  • Provide comprehensive administrative support to high-profile real estate agents and executives
  • Coordinate client meetings, property showings, and appointments, ensuring smooth operations and exceptional customer service
  • Manage communication channels, including phone calls, emails, and correspondence with clients, vendors, and stakeholders
  • Contribute to maintaining the prestigious reputation of The Oppenheim Group, as featured on Netflix's hit series Selling Sunset and Selling The OC
  • Contribute to special projects and initiatives to enhance the company's brand presence and market positioning.

GUEST SERVICE AGENT LEAD

HOME2SUITES BY HILTON MONTEBELLO
01.2021 - 06.2023
  • Led a team of guest service agents, ensuring a welcoming and professional experience for hotel guests
  • Collaborated with department heads to optimize guest service, contributing to a high level of guest satisfaction
  • Ensured the safety and security of guests and the property, including adherence to safety protocols and regular security checks
  • Assisted the Housekeeping Director, managing tasks related to maintaining a clean and organized environment before transitioning to the Front Office.

Education

Diploma -

Montebello High School

Skills

  • Client Relations
  • Interior decorating
  • Fluent in English/ Spanish
  • Time Management
  • Flexible Schedule

Timeline

GUEST SERVICE AGENT

CONRAD LOS ANGELES
06.2023 - Current

Administrative assistant

The Oppenheim Group, Luxury Home Real Estate Company
02.2022 - Current

GUEST SERVICE AGENT LEAD

HOME2SUITES BY HILTON MONTEBELLO
01.2021 - 06.2023

PERSONAL ASSISTANT

Confidential - NDA

Diploma -

Montebello High School

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Roberto Campa